Soft Services Support Manager
Be part of something greater.
- Job reference: SDX/TP/2399677/156014
- Location: Leinster
- Job type: Full Time - 39 hours per week
- Salary: €50,000 per annum plus Sodexo Benefits and company vehicle
- Closing date: 06 May 2026
About the role
Soft Services Support Manager
Location:
Travel across sites in Leinster
Salary: €50,000 + company vehicle + Sodexo benefits
Contract: Full-time, Permanent
About the Role
We are looking for a hands-on, proactive Soft Services Support Manager with a strong operational background who is ready to move from an operational role into a support role. You will use your operational experience to support on-site cleaning teams, helping them achieve the highest standards, while also contributing to tender development and service deliverables.
You will play a key role in driving operational excellence, compliance, and client satisfaction, ensuring that Sodexo continues to deliver quality, safety, and innovation across multiple sites.
Key Responsibilities
Provide on-site support for new and existing contracts, including mobilisation, change management, and operational guidance.
Use your operational expertise to coach and train site teams in practical cleaning skills and service delivery best practices.
Support QA and Soft Services SMEs with site reviews, audits, and compliance checks.
Work closely with central teams on financial reporting, KPI monitoring, and contractual compliance.
Identify opportunities for operational efficiency, innovation, and continuous improvement.
Act as a role model to promote a zero-harm mindset, ensuring all activities are carried out safely and compliantly.
About You
We are seeking a confident, experienced leader with a strong operational background in cleaning and soft services, looking to transition from an operational role into a support role. You will:
Bring hands-on operational experience and the ability to use it to assist site teams in achieving the highest standards.
Be skilled at coaching, training, and supporting operational teams to deliver quality and compliance.
Have experience contributing to tender development and other deliverables, using operational insight to influence outcomes.
Possess excellent communication and organisational skills, with a proactive, problem-solving mindset.
Be passionate about quality, compliance, and continuous improvement.
Desirable
Experience within pharmaceutical, cleanroom, aseptic, or FMCG environments.
Relevant Soft Services qualifications.
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong
in a company and team that values you for you.
Act
with purpose and have an impact through your everyday actions.
Thrive
in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Irelands enhanced benefits and leave policies
A little more about Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Ready to be part of something greater?
**Chatter Line
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Leinster, Island of Ireland
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