Main Receptionist

• 37.5 hours per week
• Monday - Friday 0700 - 1500 / 0900 - 1700
• £13.41 Per Hour
• Sodexo rewards and benefits

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Job Introduction

We’re looking for a professional and welcoming Receptionist to be the first point of contact for visitors, contractors, customers and colleagues at our HMRC site.

You’ll provide an efficient front-of-house service while supporting visitor management, access control and general workplace services. You’ll also help maintain a safe, secure, clean and professional environment, following all Sodexo and HMRC procedures and security requirements.

What you’ll do

• Provide a professional and welcoming reception service.
• Manage visitors, contractors and access arrangements in line with site procedures.
• Issue and manage visitor passes, keys and associated records.
• Respond to enquiries by phone, email and in person, providing excellent customer service.
• Maintain accurate reception records, documentation and booking systems.
• Liaise with HMRC, Sodexo colleagues, security teams, contractors and other stakeholders.
• Monitor reception and customer-facing areas to ensure they remain safe, clean and well presented.
• Support room setups, porterage, hospitality and workplace service requests as required.
• Report maintenance issues, security concerns, incidents and health & safety risks.
• Follow all company and client policies, SOPs, COSHH requirements and safe systems of work.
• Work flexibly across front-of-house services to support business continuity.

What you bring

Essential

• Customer-focused with a professional and welcoming approach.
• Confident communicating with a wide range of people.
• Organised, reliable and able to prioritise in a busy environment.
• Comfortable working independently and as part of a team.
• Competent using Microsoft Office, including Outlook, Word and Excel.
• Accurate when completing administrative tasks and maintaining records.
• Professional, discreet and able to handle confidential information.
• Aware of Health & Safety and safe working practices.
• Physically able to support room setups, porterage, stock replenishment and cleaning duties.
• Flexible and willing to work in a multi-skilled role.
• Able to follow company and client procedures and Standard Operating Procedures (SOPs).

Desirable

Experience in any of the following would be beneficial:

• Reception, Front of House, Hospitality, Events, Customer Service or Facilities Management.
• Visitor management, access control or reception systems.
• Corporate, government or public-sector environments.
• Meeting, event or hospitality coordination.
• Food safety and allergen management.
• COSHH and the safe use of cleaning materials and equipment.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

File Downloads

• 2025 Benefits UK Brochure V9.pdf