Learning and Development Administrator

Learning and Development (L&D) Administrator

As a Learning and Development (L&D) Administrator at HMP Forest Bank, you will play a key role in supporting the delivery of a high-quality learning culture across the establishment. Working closely with the L&D Manager, you will coordinate training activities, maintain accurate records, and ensure all learning initiatives meet business, contractual, and legislative requirements. This is a fast-paced and rewarding environment where your work directly contributes to staff development and the overall effectiveness of the prison.

HMP Forest Bank serves the courts of Greater Manchester and maintains strong community links with a clear focus on resettlement. We provide quality‑of‑life services that support people to make positive changes, offering education, training and work‑ready skills to everyone in custody. Our support continues after release through partnerships that help individuals maintain recovery and lead law‑abiding lives. The prison includes 16 residential units, plus a healthcare centre, gym, library, workshops, visits hall, chaplaincy and kitchen.

Sodexo has a culture built on three hallmarks: Be Positive, Be Courageous and Be the Difference. We encourage people to be positive by creating hope and respect in every interaction, to be courageous by safely challenging behaviours that don’t support a positive environment, and to be the difference by taking actions that improve outcomes for those we support.

By living these hallmarks each day, you help build routines, rituals and behaviours that show what good looks like. You recognise and encourage the right actions, and you lead with intention - knowing every moment of connection counts.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo careers, please visit our careers page.

Main Responsibilities

• Act as the first point of contact for all L&D queries, providing timely and professional support

• Coordinate and schedule training activities, including inductions, mandatory training, and development programmes

• Maintain accurate and up-to-date training records using internal systems (e.g. SAP and trackers)

• Support apprenticeship enrolments and ensure all documentation is compliant and correctly recorded

• Liaise with internal teams and external providers to ensure the smooth delivery of learning programmes

• Prepare reports and support quality assurance processes, including audits and inspections (e.g. Ofsted and internal reviews)

Please see the attached job description for further information regarding the role requirements.

The Ideal Candidate

• Experience in an administrative role, ideally within Learning & Development or HR

• Strong organisational skills with the ability to manage multiple tasks and priorities

• High level of accuracy and attention to detail when managing data and records

• Confident communicator, able to engage with stakeholders at all levels

• Proficient in Microsoft Office and comfortable using data systems

• Self-motivated, adaptable, and able to work effectively in a fast-paced environment

Package Description

• £13,865.55 increasing to £14,573.01 after 1 year of service

• 20 Hours per week

• Working days to be discussed at interview

• Free parking

• Free meals on site

• Subsidised gym membership

• BUPA health benefits

Working with Sodexo is more than a job—it’s a chance to be part of something greater. You’ll belong in a team that values you for who you are, where you can act with purpose and make an impact through your everyday actions, and thrive in your own way.

In addition, we offer a range of Sodexo benefits, including a retirement plan, discounts at over 1,900 brands, gym discounts to support a healthy lifestyle, and a confidential 24/7 employee assistance programme offering emotional, legal, and financial support.

For further details regarding our Sodexo benefits, please see the attached information.

Ready to be part of something greater? Apply today!

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone, helping to build a better life for all. As a global leader in services that improve quality of life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of on-site services, benefits and rewards, and personal and home services.

We are committed to building a workplace for the future, with a strong focus on equality, diversity, and inclusion. We welcome applications from candidates of all backgrounds and are proud to be an inclusive employer where everyone can be themselves and thrive.

We are also a Disability Confident Leader, committed to ensuring that disabled people have the opportunity to fulfil their aspirations. We operate a Disability Confident interview scheme for candidates who meet the minimum criteria.

File Downloads

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