Greggs Manager

• Greggs Shop Manager
• Fixed Term Contract, duration 9 months
• 40 Hours per week
• Salary is £29,000 per year
• Location is Manchester University NHS Foundation Trust, Hathersage Road, Manchester, M13 9WL

Join our team at Manchester University NHS Foundation Trust as part of Greggs in Manchester, where we are committed to delivering operational excellence. We foster a dynamic workplace that values problem solving, teamwork, and leadership, driving continuous improvement across our business. By prioritising our customers' needs, empowering our teams, and maintaining a positive, collaborative environment, we work tirelessly ‘The Greggs Way’ to achieve outstanding results. If you’re passionate about making a difference and thrive in a progressive, supportive setting, we invite you to be part of our journey.

What You'll Do:

• Deliver exceptional customer experience by actively managing queues, following Greggs Service Styles, and achieving consistent CEV results
• Lead and develop the team through coaching, performance management, and supporting continuous training using YGL modules
• Ensure compliance with all Brand Standards, Food Safety, SHE principles, and operational procedures to maintain high standards
• Maximise sales opportunities across all day parts, including product availability, upselling meal deals, and engaging with digital channels
• Maintain shop presentation, hygiene, and safety standards, including regular audits, cleanliness, and stock management
• Actively participate in team engagement, recognise contributions, and foster a positive, inclusive work environment
• Use data reports (BI, QuDOS, and other tools) to monitor performance, manage stock, and improve shop operations
• Support operational activities such as energy management, waste reduction, and charity donation procedures to promote sustainability and community engagement

What You Bring:

• Proven experience of leading a team within a service environment
• Proven experience of managing operations within a catering service
• Ability to communicate effectively with team members and line manager
• Experience of delivering relevant training, using company guidelines
• Understanding of relevant Health and Safety, Employment and other legislative requirements
• Experience of implementation and adherence to HACCP
• Experience dealing with branded outlets is desirable
• Strong attention to detail and adherence to standards
• Proven IT skills
• Ability to deal with stressful situations with a flexible approach to the role
• ⁠Analyse problems, develop opportunities and implement innovative solutions

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! Career progression for the caring profession.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of Onsite Food and FM Services, Benefits and Rewards Services and Personal and Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents and Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

File Downloads

• UK Rewards and Benefits Guide. 2025.pdf
• GREGGs Shop Manager JD.pdf