Back of House Patient Dining Manager

• Job Title: BOH Patient Dining Manager
• Location: Wythenshawe Hospital | Manchester
• Salary: Competitive Package
• 40 hrs 5 days over 7

At Sodexo, we believe that every patient deserves an exceptional dining experience. We're looking for an inspiring and people-focused Back of House Patient Dining Manager to lead our patient dining operation at Wythenshawe Hospital, ensuring the delivery of a safe, high-quality and compassionate service that supports patient wellbeing every day. The role is responsible for managing the full patient dining service, including special dietary requirements, menu development, stock management and budget accountability.

Job Introduction

This is more than a catering management role.

As our Patient Dining Manager, you'll play a key part in creating positive experiences for patients during their hospital stay while leading a dedicated team that genuinely cares about the service they provide. You'll be joining an established, supportive and highly engaged team at Wythenshawe Hospital where collaboration, innovation and customer service are at the heart of everything we do.

You'll have the opportunity to influence service delivery, develop your team, drive continuous improvement and make a meaningful difference in a busy healthcare environment. If you're passionate about people, operational excellence and delivering exceptional service, we'd love to hear from you.

What You'll Do:

• Lead and manage the day-to-day patient dining service, ensuring patients receive a high-quality meal experience every day.
• Oversee menu planning, special dietary requirements and nutritional service delivery in partnership with clinical and dietary teams.
• Inspire, coach and develop a diverse team, creating a positive culture focused on service excellence and teamwork.
• Manage budgets, labour deployment, stock control and waste reduction to deliver an efficient and cost-effective operation.
• Ensure full compliance with food safety, health and safety, company and Trust policies.
• Build strong relationships with key stakeholders, colleagues and service users to continually enhance the patient dining experience.
• Lead service improvements, champion innovation and introduce new ideas that improve quality and patient satisfaction.
• Monitor operational performance, audits and customer feedback, implementing actions that drive continuous improvement.

What You Bring:

• Experience managing a large-scale catering, hospitality or food service operation.
• Proven ability to lead, motivate and develop high-performing teams within a customer-focused environment.
• Strong financial awareness with experience managing budgets, labour costs and stock control.
• A sound understanding of food safety, hygiene standards and health and safety compliance.
• Excellent communication skills and the ability to build positive relationships with a wide range of stakeholders.
• A proactive and resilient approach, with the ability to perform effectively in a fast-paced and ever-changing environment.
• A genuine passion for customer service and improving the experience of patients, visitors and colleagues.
• Experience within healthcare catering would be advantageous, but equally we're keen to hear from talented leaders from other hospitality and food service backgrounds.

Why Join Us?

At Wythenshawe Hospital, you'll be joining a fantastic team that is passionate about delivering outstanding service and making a real difference to patients every day. You'll be empowered to bring your ideas, develop your career and contribute to a service that has a direct impact on patient wellbeing.

If you're an enthusiastic leader who enjoys developing people, driving standards and creating exceptional dining experiences, this could be the perfect next step in your career.

Ready to make a difference? Apply today and help us create moments that matter for patients every single day.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! Career progression for the caring profession.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

File Downloads

• UK Rewards and Benefits Guide. 2025.pdf
• Patient Dining Manager_CMUH_V2.pdf