Soft Services Manager

Be part of something greater.
  • Job reference: SDX/TP/2399677/156945
  • Location: Dublin
  • Job type: Full Time
  • Salary: €60,000 per annum plus Sodexo Benefits
  • Closing date: 14 May 2026
Apply now
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About the role

  • Full time
  • €60,000 per annum
  • Opportunities for professional development
  • Plus our Sodexo employee benefits package

Soft Services Manager

Harcourt Street Dublin 2 - Full time

You'll keep things running, we’ll fast-track your career as a Soft Services Manager with Sodexo, we believe operational excellence starts with you, as your versatile skills contribute to the maintenance and continuous development of our prestigious client facilities.

Join our team and play a key role in delivering excellence and innovation in Hard FM and Technical Facilities Services.

As a Soft Services Manager you'll:

  • Lead and manage all workplace soft services operations including cleaning, security, and associated service providers, ensuring high standards, compliance, and consistent service delivery across all sites
  • Build and maintain strong client relationships, regularly engaging with stakeholders to review performance, drive improvements, and ensure customer satisfaction
  • Oversee performance management, reporting, and financial control, ensuring services are delivered efficiently, within budget, and in line with KPIs and contract requirements
  • Drive innovation, continuous improvement, and team development by promoting best practices, enhancing productivity, and fostering a high-performing, engaged workforce

What we're looking for:

  • Lead and manage all workplace soft services operations including cleaning, security, and associated service providers, ensuring high standards, compliance, and consistent service delivery across all sites
  • Build and maintain strong client relationships, regularly engaging with stakeholders to review performance, drive improvements, and ensure customer satisfaction
  • Oversee performance management, reporting, and financial control, ensuring services are delivered efficiently, within budget, and in line with KPIs and contract requirements
  • Drive innovation, continuous improvement, and team development by promoting best practices, enhancing productivity, and fostering a high-performing, engaged workforce

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong

in a company and team that values you for you.

Act

with purpose and have an impact through your everyday actions.

Thrive

in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

  • Unlimited access to an online platform offering wellbeing support
  • An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
  • Access to a 24hr virtual GP Service
  • Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
  • Save for your future by becoming a member of the Pension Plan
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
  • Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
  • Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Friendly Customers. Vibrant Communities. Exciting Careers.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

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KEY BENEFITS

  • Advice and guidance

    Get help with legal, financial, personal or work issues whenever you need it.
  • Pension Plan

    Save effectively for your future when you join the Sodexo Pension Plan.
  • Wellbeing support

    Unlimited access to online support for your mental health, 24/7.
  • Generous leave

    For holidays, care needs or major life events, we’ll help you rest and recharge.
  • Discounts and savings

    Enjoy great deals from leading retailers and use our Bike to Work scheme
  • Virtual GP

    24-hour access to video or phone consultations for you and your family.

Diversity, Equity and Inclusion

At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.

Social Impact

Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.

We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.

Learn more

Map showing location of Dublin, Island of Ireland
Dublin, Island of Ireland

Build your CV using our online tool

At Sodexo, we’re here to support everyone applying to join us. If you need help getting your CV together, our handy tool can help. 

Build your CV

Career Stories

  • "When I started, I'd barely held a screwdriver. Now, just three months in, I've done everything from angle grinding and SDS drilling to installing cable trays and replacing light fittings. I've even got my MEWP (Mobile Elevated Work Platform) course next week!"

    Alice, Sodexo Apprentice – Facilities Management

Register your interest

Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.

Set up a profile now

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