Retail Supervisor
Be part of something greater.
- Job reference: SDX/TP/1022707/162457
- Location: Warminster
- Job type: Full Time - 30 hours per week
- Salary: £13.46 per hour plus Sodexo benefits
- Closing date: 13 October 2026
About the role
- 30 hours per week
- 5 days out of 7 (shifts between 1100 - 1730 / 1245 - 1915)
- £13.46 per hour
- Free onsite parking
Check your local transport links here: Plan Your Journey | Traveline – the destination you should enter is BA12 9DT
Ready to take the next step in your retail career? Join Sodexo as a Retail Supervisor and play an important role in leading a busy retail operation, supporting your team and ensuring every customer receives a great experience.
You’ll be hands-on, organised and confident in leading by example, helping to keep the retail service running smoothly while maintaining high standards across customer service, food safety, presentation and compliance.
If you enjoy working with people, thrive in a fast-paced environment and are looking for an opportunity to develop your leadership skills, we’d love to hear from you.
What you'll do:
- Lead the day-to-day retail operation, ensuring company policies, procedures and operational standards are consistently followed.
- Support, supervise and develop military and civilian team members, promoting a positive, inclusive and collaborative working environment.
- Manage stock ordering, security and control, alongside the safe and accurate handling of cash in line with company procedures.
- Support the development, delivery and promotion of events and attractions to increase customer engagement and use of retail, bar and leisure facilities.
- Deliver excellent customer service by responding to feedback, supporting consumer surveys and ensuring company brands and service standards are consistently represented.
- Maintain high standards of Health & Safety, Food Safety, COSHH and Quality Control, while continuing personal development and acting as Duty Manager when required.
What you bring
- Good working knowledge of spoken and written English.
- Previous customer service experience in a supervisory role is essential.
- Experience or willingness to develop skills across retail, food service and bar/leisure operations.
- Strong understanding of customer service, health and safety, food hygiene and workplace standards.
- Good leadership and people-management skills, with the ability to support and develop a team.
- Relevant supervisory qualification, such as an NVQ, or a willingness to work towards an equivalent qualification with appropriate support.
What we offer
Working with Sodexo is more than just a job – it's an opportunity to be part of something bigger. You'll join a team that values your contribution, supports your development, and empowers you to make a positive impact every day. In addition, we offer:
- Mental health and wellbeing support
- Employee Assistance Programme providing personal, legal, and financial advice
- 24/7 virtual GP access and lifestyle rewards
- Discounts for you and your family
- Financial wellbeing tools and retirement planning support
- Cycle to Work scheme and a paid Volunteering Day
Join Sodexo as a Retail Supervisor and lead from the front, inspire your team and create a fantastic experience for every customer!
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KEY BENEFITS
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Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Warminster, United Kingdom, BA12 9DT
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Register your interest
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.