Technical Services Manager

Job Introduction

Are you an experienced Technical Services Manager? Would you like to work on a flagship Head Office site supporting a top global organisation. We would like to hear from you!

We are recruiting for a Technical Services Manager for our key corporate client in London. The focus of this role is to manage the service delivery of all M&E in line with the contractual obligations.  You will be responsible for the day-to-day management of the maintenance and operation of the Technical Services on site; developing, implementing, and managing Maintenance policies for the Technical Services Department.

You will be experienced with the ability to manage the Technical Services team, whilst building client confidence in Sodexo Technical Services in a complex environment; fantastic leadership skills and strong client relationship experience will therefore be key to your success. Excellent communication skills for communicating at Senior Management level with conviction of the solution will be key to your success together with managing client expectations. You will demonstrate a technical background within an engineering discipline.

Role Responsibility

What you’ll do:

• Effectively manage all Hard Services operations, delivering effective Maintenance services into M&E and Building Fabric to fully meet both contractual and Statutory requirements during normal working hours.
• Be an essential part of the management of a team who will ensure the safe operation of all plant and equipment on the site.
• Responsibility for adhering to the permit to work system.
• To consistently deliver the companies “Management Expectations” successfully across all key areas, managing and supporting individuals that are under your control to meet and exceed business performance targets.
• Manage an effective maintenance planning and work order system, developing key measures to monitor and control progress.
• Monitor site performance of sub-contractors and make recommendations for sub contractor nominations and organise sub contractor visits.
• To take responsibility for the overall performance of  the Hard Services team  ensuring all SLA’s and KPI’s are deliver in accordance with the contract  and our clients satisfaction 

For a full list of responsibilities please view the attached job description

The Ideal Candidate

What you bring:

• HND or NVQ or equivalent in a relevant subject.
• Extensive experience of delivering against contractual SLA’s
• Preferably experience in building services and a working knowledge of plant engineering.
• Fully aware of relevant Health and Safety and general legislative matters.
• Effective people management skills in terms of performance management, teamwork, motivation, delegation and discipline are essential
• High level of self-motivation, organisational ability and drive to meet deadlines

Package Description

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process