Services Manager (catering and cleaning)
Job Introduction
This is an excellent opportunity to enhance your career within Sodexo. We are currently looking for a first class operator to become a services manager, overseeing the delivery of all soft services on site at Kneller Hall barracks in Twickenham. This is your chance to develop your management skills working in a highly customer focused environment.
Role Responsibility
- Accountable for services including catering, retail, hospitality and leisure
- Management of client relationships and expectations. Maintain formal and informal communications with Clients and Customers
- To manage all aspects of Health & Safety, Environment and Quality Assurance.
- Leadership of a team of 6 direct reports
- Company Compliance. To ensure that the company/contract accountancy, documentation, audits and administration procedures are carried out to the company standard.
- Legislative compliance. Ensuring that all aspects of the business are conducted in accordance with all relevant statutory requirements and Codes of Practice.
- Have full control over the profit & loss account, including the proper control of costs and resources.
The Ideal Candidate
- Previous experience of relevant soft service management
- A Qualification or relevant experience in Business Management.
- Management knowledge of HSWA, IOSH and COSHH.
- Proven experience of managing long-term client relationships
- Proven track record of leading, managing and developing a team
- Proven ability to develop new business opportunities
- A high level of computer literacy
- Driving licence is essential
Package Description
Access to a variety of Sodexo benefits
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,300 locations in the corporate, healthcare, education, leisure, defence and justice sectors.
With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business