Performance Analyst
Job Introduction
We are currently recruiting a Performance Analyst to work from our offices in Leeds. Reporting into a Senior Performance Analyst; the Performance Analyst will support the team in gathering, manipulating and analysing data in relevant formats and in reporting on the performance of KPIs for all accounts against Service Level Agreements. You will also collaborate with others in reviewing performance-related systems and services; assist in identifying improvements and assist with the delivery and implementation of these. This role would suit candidates with solid demonstrable experience of gathering and analysing data and excellent working knowledge of MS Office; particularly excel.
Role Responsibility
- Gather data from stakeholders
- Deliver standard routine reports (Daily/Weekly/Monthly)
- Respond to ad-hoc requests for data/information/analysis
- Provide commentary, insight and recommendations based on routine and ad-hoc reports
- Identify opportunities for new reporting to support clients objectives
- Support your colleagues with their work load
- Identify opportunities for improvements to existing processes
The Ideal Candidate
Essential
- Excellent working knowledge of Microsoft Office (Excel)
- Sufficient and relevant experience within a similar role
- Ideally with a background in Reporting and the use of datasets
- Experience of working with internal/external customers and building effective working relationships
- Able to plan and prioritise own workload
Desirable
- Experience of the Facilities Management industry
- Working experience of Cognos reporting
- Relevant professional qualification
About the Company
Sodexo UK & Ireland employs around 36,000 people and delivers On-site Service Solutions to clients at over 2,300 locations including offices, hospitals, schools, defence sites, prisons, sporting events and visitor attractions.
With an annual turnover of over £1bn, Sodexo delivers a diverse range of services from catering, cleaning, reception to security, laboratory and grounds maintenance services, enabling clients to focus on their core business.
Please note a DBS check maybe required