Facilities Operator
Be part of something greater.
- Job reference: SDX/TP/1022707/157753
- Location: Cheshire
- Job type: Full Time - 37.5 hours per week
- Salary: £14.26 per hour plus Sodexo Benefits
- Closing date: 04 June 2026
About the role
- 37.5 hours per week
- £14.26 per hour
- Monday to Friday
- Week 1 - 7:00am till 3:00pm
- Week 2 - 10:00am till 6:00pm
- 8 MONTH FIXED TERM CONTRACT
- Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is SK10 2NA
We are seeking a proactive, customer-focused Facilities Operator to join our team with Sodexo with a strong eye for detail and the ability to communicate and build effective relationships at all levels. The successful candidate will be a forward thinker with a methodical approach, excellent planning and organisational skills, and the confidence to challenge and improve service delivery within the facilities environment.
What you’ll do:
- Act as the first point of contact for customers, providing visible, professional, and relationship-focused service across all levels.
- Deliver a 5-star customer experience by taking ownership of the allocated building and ensuring high standards are consistently maintained.
- Ensure compliance with all Health & Safety, environmental, and site procedures, including SHE/GxP and safe systems of work.
- Monitor and maintain facilities services including catering areas, consumables, stationery hubs, and multifunctional devices, ensuring timely restocking.
- Report faults, basic maintenance issues, and service concerns to relevant partners, supporting quick and effective resolution.
- Work as part of a multi-skilled business support team, using initiative, IT systems, and strong attention to detail to support daily operations and service delivery.
What you bring:
- Strong customer service experience with the ability to act as the first point of contact in a professional environment.
- Proven ability to build positive relationships and deliver a high standard of service across all levels.
- Good understanding of Health & Safety and environmental compliance, with the ability to follow site procedures (SHE/GxP desirable).
- Experience in monitoring and maintaining facilities services such as catering areas, consumables, and stationery supplies.
- Strong attention to detail with the ability to identify and report faults or maintenance issues effectively.
- Proactive team player with good IT skills, able to work independently and support a multi-skilled operational team.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid Volunteering Day
Join our team as a Facilities Operator and take pride in delivering high-quality workplace support services, ensuring a safe, well-maintained, and fully operational environment while supporting the smooth day-to-day running of the site and maintaining excellent service standards.
KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Cheshire, United Kingdom, SK10 2NA
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