Assistant Hospitality Manager

Location: Emanuel School, Battersea Rise, London, SW11 1HS

Days/Shift Pattern: 5 out of 7, 37 weeks, equated pay

Working Hours: The role will flex between early/mid and late shifts

Hours per Week: 35 hours per week

Salary: £27000 per year with excellent benefits

Plan Your Journey | Traveline SW11 1HS

We are seeking a dynamic and experienced Hospitality Assistant Manager to deliver a front to back first-class hospitality experience to all Emanuel School stakeholders, both internal and external to the client’s satisfaction and maintaining the cleanliness and hygiene at all times at Emanuel School , Battersea Rise, London, SW11 1HS.

The successful candidate will work with Contract Manager on the planning and delivery of events, including labour, food and expenditure costs, for all internal and external events, some of these will fall outside of term time. You will be a visible and trusted Manager for Sodexo at Emanuel School by supporting the Catering Team to deliver all services across the school.

We are looking for a confident leader with proven experience managing high volume student catering, retail operation and numerous events delivered on a regular basis.

About The School

Emanuel School is a prestigious independent co-educational day school for pupils aged 10 to 18, located on Battersea Rise in southwest London. The school is known for its inclusive and supportive community, where Christian values underpin academic learning, pastoral care, and personal development. With a broad curriculum, excellent facilities, and outstanding opportunities in sport, the arts, and enrichment activities, Emanuel School is committed to helping students become happy, confident, and kind individuals who are well prepared for future success and positive contributions to society.

What You Will Do

• Deliver a front to back first-class hospitality experience to all Emanuel School stakeholders, both internal and external to the client’s satisfaction and maintaining the cleanliness and hygiene at all times.

• Take full accountability and be the point of contact for all hospitality events, including the people and operations within it for internal and external events.

• Ensuring all customers, pupils and staff have a first-class experience, with prompt and efficient service; ensuring expectations are consistently exceeded.

• Be very service focussed and driven with demonstrable impeccable standards and aligned to Sodexo policies.

• Support the Contract Manager and Head Chef in the day-to-day core food service offer to include main dining rooms and 6th Form.

• Plan for success by concentrating on attention to detail of both standards and service

• Effectively manage the catering team to ensure that exemplary hospitality services are provided at the school.

• Manage resources and promote an ethos of teamwork and to instil a culture of innovation and continuous improvement.

• Work with Contract Manager to monitor team performance and support with training, and potential for development.

• Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness, fire and COSHH.

• Undertake any reasonable tasks requested by the School and Sodexo

What You Will Bring

Essential

• Hotel/Event experience and/or Education with experience of large volumes and working /directing teams

• Ability to work in a fast-moving complex operation

• Flexible approach to role- The role requires flexibility around hours

• Strong level of literacy, numeracy and PC and software literate

• Experienced leader who has operated in a similar large-scale environment.

• Highly effective communication and interpersonal skills

• Clear and effective leadership style

• Strong ability to lead, motivate and communicate.

• Excellent time management and organisational skills

• Able to demonstrate positive attitude to self-development; willingness to learn in role and identify own training needs as appropriate.

• Displays a constant and sustained level of enthusiasm and self-motivation.

• Strong ability to build professional partnerships and communicate at all levels, particularly at senior client levels

• Ability to set high standards, achievable through striving for continuous improvement.

• Ability to act on own initiative and to work effectively as part of a team.

Desirable

• Contract catering experience

• Relevant higher-level qualifications in functional specialties (i.e. catering, facilities management)

• Experience of managing a large team

• Knowledge of Safer Recruitment and working in educational establishments

What We Offer

• Wellbeing Support – Access to mental health and wellness platforms, plus a 24/7 virtual GP.
• Employee Assistance Programme – Confidential support for legal, financial, and personal matters.
• Exclusive Discounts – Save on retail, travel, dining, and more through the Sodexo Discounts Scheme.
• Financial Benefits – Salary Finance Platform to help with money management and savings.
• Retirement Planning – Membership in the Sodexo Retirement Plan.
• Career Development – Learning and training opportunities to help you grow.
• Cycle to Work Scheme – Save money and stay fit while commuting.
• Volunteering Opportunities – Give back to your community with our support.
• Full Training & Uniform Provided – We set you up for success from day one.

Join Us Today!

If you’re looking for a rewarding role in a company that values its people, apply now and start your journey with Sodexo.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children. Certain roles require background checks, including Disclosure and Barring Service (DBS) screening.

We reserve the right to close this advert early if we receive a high number of applications. Don’t miss out—apply now!

File Downloads

• HR-5933_Benefits UK Brochure V9.pdf
• Job Description Hospitality Assistant Manager.docx