At Sodexo, we believe everyone deserves the opportunity to act with purpose and thrive in their own way. We are currently recruiting an OMU / Custody Team Administration Team Leader to join our team at HMP Peterborough, supporting the safe, secure, and effective running of offender management services.
This is a key leadership role within the Offender Management Unit (OMU), where you will lead and support a team of Administrators, ensure compliance with HMPPS and Sodexo policies, and work closely with internal and external stakeholders to deliver high-quality custodial administration services.
For more information about working with Sodexo, please visit Sodexo Careers.
Act as first-line Team Leader for OMU/Custody Team Administrators, overseeing recruitment, onboarding, training, wellbeing, absence, and performance in line with Sodexo policies.
Ensure compliance with Sodexo and HMPPS policies, including secure handling of confidential information, accurate record management, and data protection.
Support and oversee administrative processes relating to prisoner court attendance, court warrants, and OMU operational activity.
Undertake Sentence Calculation training, achieving and maintaining an HMPPS Licence to Operate, and performing advanced sentence calculations and Team Leader checks.
Develop and implement Local Operating Procedures, monitor performance data, and ensure accurate and timely reporting against Contractual Delivery Indicators (CDIs).
Represent OMU leadership in collaboration with internal and external stakeholders, including HMPPS, HMCTS, police, prisoner transport services, and internal departments.
Please see the attached job description for full details of the role requirements.
Essential
Proven experience in people leadership, including recruitment, staff development, managing absence, and performance in line with policy.
Experience working in a fast-paced administrative environment.
Competent in IT systems, including Microsoft Word and Excel.
Ability to collate, analyse, and present data accurately.
Experience working under pressure and meeting deadlines.
Ability to manage competing priorities effectively.
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to work both independently and as part of a team.
Desirable
Knowledge of the English legal system.
Experience working within prison, probation, or court services.
Knowledge of HMPPS / HMCTS systems, including DPS, Common Platform, and nDelius.
£33,000 per annum
Monday to Friday
working pattern
Sodexo Benefits Package
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll join a team that values you for who you are, supports you to act with purpose, and enables you to make a real impact every day.
We offer access to 20+ Sodexo benefits, including:
Sodexo Retirement Plan
Discounts with over 1,900 brands
Gym discounts to support a healthy lifestyle
A confidential 24/7 Employee Assistance Programme providing emotional, legal, and financial support
Further details on Sodexo benefits can be found in the attached document.
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.