Administration Officer

Administration Officer

Location:

North Wall Quay, Dublin
Contract Type: Full-Time | Permanent
Salary: € 30,000 plus Sodexo Benefits

About the Role

We are looking for a professional and customer-focused Front of House & Administration Officer to join our team at the Central Bank of Ireland.

As the first point of contact for visitors, employees, and contractors, you will play a key role in delivering a welcoming, professional, and efficient front-of-house experience while also supporting day-to-day administrative and workplace operations.

This role is ideal for someone who enjoys working in a fast-paced corporate environment and takes pride in delivering exceptional customer service.

Key Responsibilities

• Deliver a professional and welcoming Front of House experience
• Manage visitor registration, access badges, and security procedures
• Handle phone, email, and in-person enquiries
• Provide administrative support including stationery, couriers, taxis, parking, and meeting support
• Log and escalate facilities or building issues where required
• Support workplace compliance checks and helpdesk follow-up
• Maintain accurate records, reports, and handover notes
• Contribute to continuous improvement and service excellence initiatives

About You

Essential

• Previous experience in Front of House, Reception, Administration, or Customer Service
• Excellent communication and interpersonal skills
• Professional, organised, and detail-oriented
• Strong customer service mindset
• Comfortable using Microsoft Office and administrative systems
• Ability to multitask and work well under pressure

Desirable

• Experience within a corporate, financial services, or regulated environment
• Experience using visitor management systems

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater

Belong

in a company and team that values you for you. 

Act

with purpose and have an impact through your everyday actions.

Thrive

in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

File Downloads

• HR-5933_Benefits ROI 25 Brochure V9.pdf
• Admin 27th April.docx