Team Leader - Virgin Clubhouse
Be part of something greater.
- Job reference: SDX/TP/929972/160419
- Location: Virgin Atlantic Club House Heathrow Terminal 3
- Job type: Full Time
- Salary: £13.90 per hour
- Closing date: 05 September 2026
About the role
We are currently looking to add a Team Leader to our Award Winning catering Team at at Clubhouse Lounge, Heathrow Airport Terminal 3,to deliver a world class guest experience. The team have been awarded Skytrax World’s Best Business Class lounge award voted for by customers from around the world, with more than 350 airlines included in the survey.
We are looking for passionate, enthusiastic and motivated individuals who will be able to create memorable catering experiences, in the form of a first class service to our guests.
This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
What you'll do
Main Duties
- Run the kitchen pass and food running team to ensure smooth delivery of the food service to the customer
- Work closely with Sous Chef to ensure tickets are completed in 12 min service time
- Attend Virgin team briefings and relay to the food running team
- Assist Sodexo Live! management in maintaining the roster and has appropriate cover and holiday planning
- Manage the KDS systems to ensure that ticket rolls are replaced and open order are completed routinely to keep system functioning optimally
- Dealing with customer complaints if appropriate with the assistance of the Duty Manager
What you'll bring
- Previous experience in catering hospitality, fine dining or banqueting environment
- Understanding of food hygiene and customer service
- Excellent customer service skills
- First class communication skills and to demonstrate accuracy and attention to detail
- The ability to demonstrate great leadership and teamwork
Why Sodexo?
- £13.90 per hour
- Rota 4 on 2 off consisting of 05.00-13.45 / 13.15-22.00 – 4 early, 2 off, 4 late, 2 off 4 early
- Immediate start
KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Virgin Atlantic Club House Heathrow Terminal 3, United Kingdom, TW6 1QG
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Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.