Subway Manager

• Job Title: Subway Manger
• Location: Royal Stoke Hospital
• £29,000.00 Salary
• 37.5 Hours a Week / Monday to Friday with some weekend and late shifts
• Access to Blue Light Card

Job Introduction

We are looking for a proactive and detail-oriented individual to join our team, ensuring exceptional operational standards across our Subway franchise. In this role, you will be responsible for maintaining full compliance with Subway brand standards, while driving a strong culture of health, safety, and operational excellence in line with Safegard and company requirements.

You will play a key role in managing labour effectively, ensuring team members are deployed efficiently to meet business demands and deliver outstanding service. This is an exciting opportunity for someone passionate about high standards, team performance, and creating a safe, compliant, and productive working environment.

What You'll Do:

• Ensure all Subway brand standards, food safety, and health & safety requirements are consistently met, taking corrective action where needed
• Lead and motivate the team on shift to deliver an outstanding customer experience
• Train, coach, and support team members to perform to Subway Franchise standards
• Take overall responsibility for the smooth day-to-day running of the store
• Manage stock levels and ordering to ensure full product availability at all times
• Maintain secure handling of cash and stock, including safe handovers between shifts
• Monitor KPIs, labour deployment, and performance to meet sales, GP, and labour targets
• Handle customer queries and complaints professionally while maintaining high service standards

What You Bring:

• Passion for delivering excellent customer service
• Strong numerical skills with the ability to understand and act on financial data
• Acts as a role model by consistently demonstrating company values
• Confident and effective communicator with customers and colleagues
• Flexible and adaptable, with the ability to work across different tasks
• Reliable, committed, and punctual with a strong work ethic
• Team player who can also work independently when required
• Previous customer-facing and supervisory experience, with the ability to motivate and engage a team

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! Career progression for the caring profession.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

File Downloads

• UK Rewards and Benefits Guide. 2025.pdf
• Subway Manager JD April22.docx