Senior Reporting and Performance Specialist
Be part of something greater.
- Job reference: SDX/TP/2361181/164211
- Location: Portlaoise
- Job type: Part Time - 39 hours per week
- Salary: €43,000 - €52,000 per annum plus Sodexo Benefits
- Closing date: 10 December 2026
About the role
Senior Reporting and Performance Specialist
Portlaoise, Co. Laois - Permanent - Full Time
Salary: €43,000 - €52,000 per annum (DOE) plus Sodexo Benefits Package
Work Pattern: 39 h/week |Monday - Friday, early shift/late shift alternating rota, 7:45 - 4 pm OR 9:45 - 6 pm
At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated Senior Reporting and Performance Specialist to join our team and play a key role in driving excellence and innovation in Performance Reporting, Data Analytics and Contract Compliance.
This is an exciting opportunity for an analytical and detail-oriented professional who enjoys working with large volumes of data, producing meaningful reports, and supporting operational and financial decision-making. Working across a complex Education PPP portfolio, you will take ownership of performance reporting, financial reconciliations, KPI analysis, and the production of accurate management information that helps protect contract performance and minimise financial deductions.
What you will bring
- Ownership of monthly Performance Monitoring Reports (PMR), ensuring accurate, auditable reporting to support payment mechanism calculations and contractual compliance.
- Advanced analytical capability to interpret large volumes of operational, helpdesk, and CAFM data, identifying trends, risks, and opportunities for improvement.
- Expertise in monitoring KPIs, service levels, room availability, response times, resolution performance, and contractual targets across a multi-site estate.
- Strong reporting and dashboard development skills using Excel, Power Query, Power BI, SQL, and CAFM systems to provide meaningful business intelligence.
- The ability to collaborate effectively with Finance, Commercial, and Operational teams, translating technical facilities data into clear business and financial impacts.
- Experience validating performance data, supporting audits, and providing evidence-based reporting to minimise contractual deductions and compliance risks.
- A proactive approach to improving reporting processes, strengthening data quality, and enhancing management information
What we're looking for
- Proven experience in reporting, performance management, business analytics, or CAFM/helpdesk reporting within Facilities Management, Property Services, or Public Sector environments.
- Experience using reporting and business intelligence tools such as Power BI and CAFM/helpdesk systems.
- Advanced Excel skills including Power Query, complex reporting, data modelling, and dashboard creation. Experience with Power BI and SQL is highly desirable.
- Excellent attention to detail with the ability to work with large datasets while maintaining exceptional levels of data accuracy and integrity.
- Strong stakeholder management and communication skills, with the ability to provide insightful commentary to both operational and senior management audiences.
- Understanding of contractual KPIs, SLAs, payment mechanisms, performance regimes, and audit requirements.
- Degree, professional qualification, or equivalent experience in Facilities Management, Business Analytics, Data Management, or a related discipline.
Desirable
- Previous experience working within PPP/PFI/P3 contracts, ideally across Education or other complex public-sector estates.
- Strong knowledge of CAFM systems, preferably QFM, with experience managing asset, availability, helpdesk, and performance data.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Garda Vetting.
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Irelands enhanced benefits and leave policies
A little more about Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Ready to be part of something greater?
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Portlaoise, Island of Ireland
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