Reactive Team Leader (Domestic)

Be part of something greater.
  • Job reference: SDX/TP/1941226/163075
  • Location: Ipswich
  • Job type: Full Time - 37.5 hours per week
  • Salary: £12.92 per hour
  • Closing date: 29 October 2026
Apply now
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Logo for Reactive Team Leader (Domestic) role

About the role

Healthy outcomes start with positive patient experiences.

  • 37.5 Hours / 5 over 7 days / 1pm till 9pm
  • £12.92 per hour (£16.02 weekend Enhancement)
  • Uniform / Blue Light Card
  • Location is Ipswich Hospital

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: IP4 5PD

Please take the time to read the attached job description

Job Introduction

Make a Difference Every Day

Join a role where your work truly matters. As a Reactive Team Leader (Domestic) with Sodexo at Ipswich Hospital, play an important role in maintaining a safe, clean and clinically acceptable hospital environment. This is a predominantly hands-on position where you will lead and support the Reactive and Theatre Cleaning teams, prioritising urgent tasks and helping to deliver high-quality cleaning and decontamination services across wards, theatres, departments and public areas.

What You’ll Do:

  • Lead and support the Reactive and Theatre Cleaning teams, prioritising work to meet operational demands.
  • Respond promptly to urgent cleaning requests across theatres, wards, departments and public areas.
  • Complete thorough terminal and high-level cleans following patient discharge or infectious episodes.
  • Ensure cleaning meets FR1 standards, infection prevention requirements and agreed operating procedures.
  • Safely operate specialist Hydrogen Peroxide Vapour and UV-C decontamination equipment.
  • Coordinate theatre and bed turnaround activities, helping clinical areas become available safely and efficiently.
  • Use EPIC devices to receive, manage and update cleaning tasks in real time.
  • Maintain accurate cleaning records, checklists and electronic logs for audit purposes.
  • Coach and support new starters, monitor training compliance and provide ongoing guidance to team members.
  • Communicate effectively with clinical teams, theatre coordinators, the Helpdesk and management.
  • Report equipment faults, staffing shortages, hazards and service issues promptly.

What You’ll Bring:

  • Basic literacy skills and the ability to complete records accurately.
  • Effective communication and customer service skills.
  • The confidence to lead, support and motivate a busy operational team.
  • A strong commitment to health, safety and infection prevention.
  • The ability to follow instructions, procedures and safe working practices consistently.
  • A calm and professional approach when dealing with urgent or challenging situations.
  • Empathy and respect when working around patients, visitors and clinical colleagues.
  • The ability to work independently while contributing positively to the wider team.
  • High standards of personal hygiene and professionalism.
  • A flexible approach, with a willingness to learn and complete all required training.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

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KEY BENEFITS

  • Advice and guidance

    Get help with legal, financial, personal or work issues whenever you need it.
  • Pension Plan

    Save effectively for your future when you join the Sodexo Pension Plan.
  • Wellbeing support

    Unlimited access to online support for your mental health, 24/7.
  • Generous leave

    For holidays, care needs or major life events, we’ll help you rest and recharge.
  • Discounts and savings

    Enjoy great deals from leading retailers and use our Bike to Work scheme
  • Virtual GP

    24-hour access to video or phone consultations for you and your family.

Diversity, Equity and Inclusion

At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.

Social Impact

Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.

We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.

Learn more

Map showing location of Ipswich, United Kingdom, IP4 5PD
Ipswich, United Kingdom, IP4 5PD

Build your CV using our online tool

At Sodexo, we’re here to support everyone applying to join us. If you need help getting your CV together, our handy tool can help. 

Build your CV

Career Stories

  • “I’m so excited to see the team on site develop and grow, I feel we can make a difference here. It’s always about the patients—safe, dignified care is what matters most.”

    Louise, Domestic Manager - Health and Care

  • "It just made me feel proud of myself that I was actually doing something. It was what I enjoyed. It's what I missed from the care home because it just… I couldn't go any further, but I knew with this, I could go further."

    Carly, Sodexo Apprentice - Health and Care

Register your interest

Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.

Set up a profile now

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