Quality Assurance Hub Manager

Quality Assurance Hub Manager

We are looking for a proactive and quality-focused Hub Manager to join our Education, Skills and Work team at HMP Peterborough. This is a key leadership role responsible for driving the quality of education provision, learner progress, and continuous improvement across the department. Working closely with internal teams and education providers, you will ensure high standards of teaching, learning, quality assurance, and compliance while supporting the rehabilitation and resettlement of prisoners. If you are an experienced education professional with strong leadership skills and a passion for improving outcomes, we'd love to hear from you.

HMP Peterborough is the UK’s first purpose‑built prison to house both men and women on the same site. With high levels of physical security, it provides needs‑led personal development services tailored to both populations. As a resettlement‑focused establishment, it offers a wide range of educational, vocational and behavioural programmes, alongside workshops, accredited training and employment opportunities that build practical skills for release. The site also includes dedicated healthcare, family services and faith facilities to support overall well‑being.

Sodexo has a culture built on three hallmarks: Be Positive, Be Courageous and Be the Difference. We encourage people to be positive by creating hope and respect in every interaction, to be courageous by safely challenging behaviours that don’t support a positive environment, and to be the difference by taking actions that improve outcomes for those we support.

By living these hallmarks each day, you help build routines, rituals and behaviours that show what good looks like. You recognise and encourage the right actions, and you lead with intention - knowing every moment of connection counts.

Join Sodexo and be part of something greater.

You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers

Main Responsibilities

• Lead and manage quality assurance activities across the Education, Skills and Work function to ensure education provision meets high standards.
• Monitor learner progress, achievement, and Individual Learning Plans (ILPs), ensuring accurate tracking and reporting.
• Produce and contribute to Self-Assessment Reports (SARs), quality assurance calendars, and preparations for internal and OFSTED audits.
• Manage relationships with education providers and monitor Service Level Agreements (SLAs) to ensure quality and compliance.
• Ensure all education data is accurately maintained across relevant systems, including Curious, VC2, and CMS.
• Provide leadership, coaching, and guidance to staff while ensuring compliance with national policies, local procedures, and Health & Safety requirements.

Please see attached job description for further information regarding the role requirements

The Ideal Candidate

• Holds a full teaching qualification (PGCE, Cert Ed, DTLLS or equivalent), or is willing to work towards one.
• Holds a recognised Leadership and Management qualification, or is willing to complete one.
• Has experience leading teams and driving quality improvement within an education environment.
• Demonstrates excellent communication, organisational, and stakeholder management skills.
• Is passionate about education, rehabilitation, and supporting positive outcomes for learners.
• Has strong IT skills and experience maintaining accurate records and producing management reports. Experience within a prison or secure environment is desirable.

Package Description

£39,272.14 per annum

37.5 hours per week

Monday - Friday

Free meals and parking. Access to our on-site gym and subsidised gym membership. BUPA healthcare scheme. Life assurance. Many more!

Working with Sodexo is more than a job; it’s a chance to be part of something greater

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer

20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

File Downloads

• UK Rewards and Benefits Guide.pdf
• ESW Quality Hub Manager Job Description.docx