People Operations Manager
Be part of something greater.
- Job reference: SDX/TP/736016/159430
- Location: No Fixed Place of Work
- Job type: Full Time - 40 hours per week
- Salary: £competitive per annum plus Sodexo Benefits
- Closing date: 16 July 2026
About the role
- Job Title: People Operations Manager
- Location: No Fixed Place of Work
- £competitive plus Sodexo flexible Benefits
- 40 Hours / 5days over 7days
Shape the future of workforce operations at Sodexo Live!
At Sodexo Live!, we create exceptional experiences at some of the UK's most iconic venues and events. Behind every unforgettable guest experience is a talented workforce, and we're looking for a People Operations Manager to help power it.
This is an exciting opportunity for an experienced HR systems professional who thrives on improving processes, using data to drive decisions, and making technology work better for people. You'll play a key role in supporting more than 8,000 casual workers across our venues, ensuring our people systems are efficient, compliant and deliver an outstanding employee experience.
If you're passionate about HR technology, workforce management and continuous improvement and enjoy working in a fast-paced hospitality environment, we'd love to hear from you.
What you'll be doing
As our People Operations Manager – Systems, you'll be the subject matter expert for our workforce management platforms, helping our venues maximise the value of systems including HumanForce, Tribepad and MAPAL.
You'll:
- Lead the day-to-day management and optimisation of our HR and workforce management systems.
- Ensure our time and attendance processes are accurate, efficient and fully aligned with payroll.
- Partner with Operations, Talent Acquisition and HR teams to support workforce planning, onboarding and the casual worker lifecycle.
- Drive system improvements, upgrades and new functionality that enhance operational efficiency.
- Produce insightful workforce reporting and analytics to support business decisions.
- Deliver engaging training and coaching for managers and users, building confidence in our people systems.
- Champion data accuracy, compliance and best practice across all HR processes.
- Lead continuous improvement initiatives that simplify processes and enhance the employee experience.
- Build strong relationships with venue teams, agency partners and key stakeholders while providing expert systems support across the business.
What we're looking for
You'll be an experienced People Operations or HR Systems professional who enjoys solving problems, influencing stakeholders and driving positive change.
You'll bring:
- At least 5 years' experience in HR or People Operations.
- Experience working within the hospitality industry.
- Strong knowledge of workforce management, scheduling and time & attendance systems.
- Experience supporting staffing, recruitment or workforce planning activities.
- The confidence to train, coach and support managers in using HR technology effectively.
- Excellent analytical skills with advanced Microsoft Excel capability.
- Strong project management and problem-solving skills.
- Outstanding communication and relationship-building skills.
- A proactive, collaborative approach with a passion for improving the way people systems support the business.
Why join Sodexo Live?
This is an opportunity to make a real impact across one of the UK's leading hospitality businesses. You'll work with passionate colleagues, influence the future of our people operations and help create a seamless experience for thousands of casual workers who bring our venues to life every day.
In return, you'll enjoy the opportunity to develop your career within a global organisation that values innovation, collaboration and continuous improvement.
Additional Information
- This role is home-based with travel across the UK as required.
- Occasional overnight stays will be required to support training, site mobilisation and business needs.
If you're ready to combine your HR systems expertise with a passion for operational excellence, we'd love to hear from you.
Apply today and help shape the future of People Operations at Sodexo Live!
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KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
No Fixed Place of Work, United Kingdom
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