Lounge Barman
Be part of something greater.
- Job reference: SDX/TP/1129452/163589
- Location: Cathay Pacific Lounge Terminal 3 Heathrow
- Job type: Part Time - 40 hours
- Salary: £14 per hour
- Closing date: 04 November 2026
About the role
About the Role
Lounge Barman at Cathay Pacific Terminal 3 Heathrow Airport
We’re experience makers
And food fanatics. And we’re hiring.
The Barman is responsible for preparing and serving alcoholic and non-alcoholic beverages to guests while delivering exceptional customer service. The role ensures the bar is well-stocked, maintained to hygiene and safety standards, and operated efficiently to enhance the overall guest experience.
What you'll do
Beverage Preparation & Service
- Prepare and serve cocktails, mocktails, spirits, wines, beers, coffee, and other beverages according to company standards.
- Maintain consistency in drink presentation and quality.
- Recommend beverages based on guest preferences and menu offerings.
- Verify guest age and comply with responsible alcohol service regulations.
Customer Service
- Greet guests warmly and create a welcoming atmosphere.
- Take beverage orders accurately and efficiently.
- Handle guest inquiries, requests, and complaints professionally.
- Build positive relationships with regular and VIP guests
Bar Operations
- Set up and prepare the bar before service.
- Ensure adequate stock levels of beverages, garnishes, glassware, and supplies.
- Monitor inventory and report shortages or breakages.
- Process transactions accurately through the POS system.
Hygiene & Safety
- Maintain cleanliness and organization of the bar area.
- Follow food safety, health, and hygiene regulations.
- Adhere to workplace health and safety procedures.
- Store beverages and ingredients correctly to maintain quality.
Teamwork
- Work closely with servers, kitchen staff, and supervisors to ensure smooth operations.
- Assist with training new team members when required.
- Support special events, promotions, and functions.
What you'll bring
Essential
- Previous experience in a bar, restaurant, hotel, airline lounge, or hospitality environment preferred.
- Knowledge of cocktails, wines, spirits, and beverage service.
- Excellent customer service and communication skills.
- Strong attention to detail and accuracy.
- Ability to work in a fast-paced environment.
- Good organizational and multitasking skills.
- Professional appearance and positive attitude.
- Ability to work flexible shifts, including weekends and holidays.
Why Sodexo?
- £14 per hour
- Shift work pattern working pattern 2 early 2 late 2 off
- Shift: Early 0500- 1400 Late 1330 - 2230
- Many employee benefits, rewards and recognition.
KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Cathay Pacific Lounge Terminal 3 Heathrow, United Kingdom, TW6 2GW
Build your CV using our online tool
At Sodexo, we’re here to support everyone applying to join us. If you need help getting your CV together, our handy tool can help.
Register your interest
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.