Student Accommodation Manager

Job Introduction

Sodexo's Universities segment have a fantastic opportunity for a Student Accommodation Manager to join the team at the Oxford House in Newcastle upon Tyne!

In this key role you will work collaboratively as a sales expert to increase occupancy at Oxford House through the management of key relationships with stakeholders.

You will be joining an established, supportive team where you will consistently drive high standards providing a one stop seamless service to all tenants, visitors, stakeholders and clients. 

Whilst leading your team is at the forefront of your role, you will also be happy to get involved in the day to day operation!

Ideally you will have experience in a similar role or have worked in the facilities management industry, have financial knowledge and excellent people management skills.

You don't just join Sodexo, you belong

Join Sodexo and you become part of a worldwide, extended family. Team spirit is strong and encourages people to stay long-term. You can bring your whole self to work every day and we cant wait for you to join the team!

Role Responsibility

• Work collaboratively as a sales expert to increase occupancy at Oxford House through management of key relationships with stakeholders.  Ensuring high standards are maintained at all times and the Student Living sales process is adhered to.
• Be the first point of contact for all sales enquiries, requests and comments regarding services from tenants, clients, stakeholders and fellow Sodexo colleagues.
• To provide property administration services that meet and continues to exceed our current tenants, prospective tenants, customers and colleagues expectations. 
• Lead the onsite team in delivering H&S standards, building compliance and a positive experience for all residents, guests and visitors.

The Ideal Candidate

Essential

• Education; ability to demonstrate skills / education in English  and mathematics
• Demonstrates experience of working in a  successful team
• Demonstrates experience on working on own initiative
• Strong communication skills and organisation skills
• Flexibility to the needs of the business

Desirable

• Track record of leading a team and success in similar style operations
• Fully understand the dynamics of the property location and city
• Understand the importance of a customer journey
• Familiar with Sodexo policies and procedures
• Relevant qualifications in Finance / H&S
• Experience in customer service
• Experience and knowledge of Microsoft Word & Excel

Package Description

Up to £38,000 per annum plus excellent benefits 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process