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Facilities Support Coordinator

Job Introduction

  • 40 hours per week
  • Monday - Friday
  • £25,500-£30,200 per annum
  • Sodexo rewards and benefits 
  • Free parking, gym onsite

Job Introduction

Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.

We are now seeking a Facilities Support Coordinator to join our team in our Belfast location.


What you’ll do:

  • Operate an efficient Support Hub, delivering excellent customer service.
  • Manage and monitor work orders through to completion, escalating issues when needed.
  • Support the delivery of Facilities Management services, including maintenance, compliance, and asset management.
  • Provide administrative and coordination support to managers and officers across FM functions.
  • Record service requests accurately, follow procedures, and assist with reporting on maintenance and compliance performance.


What you bring:

  • Proven experience in helpdesk or call centre environments, with strong customer service and communication skills across all levels.
  • Skilled in engaging suppliers and contractors to ensure high performance, with practical experience in facilities management procedures and systems (e.g. CAFM, DMS).
  • Strong understanding of engineering compliance, health and safety, risk management, and relevant standards.
  • Highly organized with effective planning, problem-solving, and multitasking abilities in a fast-paced environment.
  • Proficient in Microsoft Office and work order systems, with qualifications equivalent to NVQ


What we offer:

Workingwith Sodexo is more than a job; it’s a chance to be part of somethinggreater. You’ll belong in a company and team that values youfor you; you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way. In addition, we offer:

  • Mental health & wellbeing support
  • Employee Assistance Programme for personal, legal, and financial advice
  • 24/7 virtual GP & lifestyle rewards
  • Discounts for you & family
  • Financial tools & retirement plan
  • Cycle to Work & Paid volunteering day


Ready to be part of something greater? Apply today!

Apply
Salary £25,500 - £30,200 per year
Frequency Annual
Job Reference SDX/TP/2361181/145302
Contract Type Permanent – Full Time
Closing Date 10 August, 2025
Job Category Facilities Management
Business Unit UK Government
Location Lislea Drive, Belfast, United Kingdom
No. of positions 1
Posted on 11 July, 2025
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