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Soft Services Supervisor

Please Note: The application deadline for this job has now passed.

Job Introduction

This position will suit an organized individual with exceptional cleaning standards. The main purpose of the role is to ensure that their allocated area is cleaned to the required specification whilst adhering to defined procedures and health and safety regulations.

Sodexo offer a competitive rate of pay, extensive on the job training with upskilling available, and access to Sodexo rewards and benefits. Sodexo also offer a contributory pension scheme



Role Responsibility

  • Ensure all of your assigned duties / tasks are completed as required
  • Ensure all checklists are signed off as required
  • Comply with all health & safety regulations
  • Carry out any reasonable work instruction to the standard required
  • Responsible for all day to day aspects relating to the management and maintenance of the GMP & GXP cleaning service within the contract specification to the agreed performance, qualitative and financial targets.
  • To provide a cleaning service to the agreed standards in GMP & GXP areas in accordance with the Service Level Agreements and Key Performance Indicators specified in the service contract
  • To actively enforce relevant statutory, company and site H&S compliance together with the monitoring of related equipment
  • To be responsible for scheduling of work within the specified details of the contract
  • To support and cover for Site Cleaning Supervisor in the provision of contracted cleaning services
  • To ensure all agreed Client paperwork is available to GMP & GXP cleaning team and all paperwork reviewed for accuracy in line with Client SOP and expectations
  • To provide training to new and current staff as required

The Ideal Candidate

Essential Experience and Skills

  • Cleaning experience preferred but not essential
  • Experience working in a manufacturing environment is desirable but not a requirement
  • Must have good interpersonal and communication skills
  • Good standard of oral and written English
  • Attention to detail

Desirable Experience and Skills


  • Practical experience in a similar role
  • Measured and Consistent Approach to all functions and responsibilities.


    Essential Personal Qualities

  • A strong interest in cleaning and supervising people

  • Effective at team building and being able to work well within a team.

  • Ability to be flexible as and when required, whether it be a work task or an approach to people. 

  • Commitment to job in hand, colleagues and company.

  • Extremely customer focused in all dealings with the client.

Package Description

Soft Services Supervisor

Monday to Friday

39 hours per week

Applications to:

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process


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