Quality and Compliance Auditor

Job Introduction

The Good Care Group is a leading provider of live-in care services in the UK. Quality is at the
centre of everything we do and we’re rated ‘Outstanding’ by the CQC in England and
'excellent’ for care and support and 'very good’ for staffing by the Scotland Care Inspectorate.
Can you turn data into meaningful insights? As Quality and Compliance Auditor you will help
us enhance our clients’ quality of life by contributing to company-wide improvements through
audit and data analysis and making recommendations for improvements based on available
evidence.

Role Responsibility

Your tasks will include:
● Ensuring high standards are met across the organisation and that the company is
adhering to CQC regulations, other legislative and statutory requirements, and internal
standards
● Ensuring robust quality auditing and reporting on all quality assurance information is
gathered
● Communicating key messages and presenting data to a number of different
stakeholders
● Making recommendations about improvements, and supporting individuals, teams and
the company to achieve better quality outcomes based on insights derived from data
analysis
● Occasionally you will be required to travel to Oxford where we have an office.

The Ideal Candidate

We are looking for the following skills and experience:
● Experience in a Quality & Compliance role; analysing and presenting data to different
audiences and making recommendations for improvements
● IT literate with a sound grasp of Excel and other data analysis tools
● Great communication skills both verbally and in writing
● Ability to provide detailed quality reviews of performance of individuals and teams
against internal and external quality standards, providing constructive feedback for
improvement
● Good knowledge of CQC, Care Inspectorate, Health and Social Care Act, DOLS, Mental
Capacity Act and other relevant legislation and sector best practice
● Ability to recommend strategies based on the result of audits

Package Description

• A competitive salary
• 25 days annual leave plus bank holidays
• Work Place Pension
• Access to The Good Care Group EAP
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture.

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.