Monitoring Officer - Healthcare

Please Note: The application deadline for this job has now passed.

Job Introduction

As a Monitoring Officer with Sodexo, you will be the go-to contact for daily quality monitoring audits of cleaning standards including corrective action planning. Based at Manchester University NHS Foundation Trust your attention to detail and teamwork will make a positive impact to cleaning standards and patient care. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Sodexo Health and Care is looking to recruit a full-time Monitoring Officer to facilitate contractual compliance on our site. You will work closely the Service Managers in determining, investigating, and resolving quality issues and identifying why and implementing corrective actions. Audits and analysis and interpretation of information is critical to this role, so you need to demonstrate close attention to detail and accuracy.

If you can work to deadlines and balance competing priorities, can be empathetic and re-assuring, persuasive, resilient, motivational, have attention to detail and a have good negotiation skills – this is a fantastic opportunity for you.

Main Responsibilities

What you’ll do:

Undertake daily quality monitoring audits of cleaning standards to ensure continuous improvements within the service.
Provide timely reports on rectifications via the monitoring system.
Escalate areas of concern
Build relationships with colleagues and Trust teams to develop a collaborative approach to continuous improvement.

For a full list of responsibilities please view the attached job description

Ideal Candidate

What you bring:

Essential

Ability to articulate well and explain findings.
Excellent interpersonal skills
Ability to be an effective team player.
Flexible with the ability to work under pressure.
IT literate to a high standard, Microsoft packages
Ability to work on own initiative.

Desirable

Practical knowledge of an IT quality management system
Experience of managing performance and quality assurance systems within a rigid contractual framework
Knowledge of cleaning services
Experience working in a monitoring role and/or in a healthcare environment.
Knowledge of Ambinet

What we offer

£23,000pa - £25,800 DOE + excellent benefits

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you. We will offer you in addition to your compensation:

Dynamic work environment
Access to ongoing training and development programs
Opportunities to grow within the company.

We also offer Sodexo discounts on mobile phone tariffs, restaurant chains and days out where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

Ready to be part of something greater? Apply today!

Salary	£23,000pa - £25,800 DOE + excellent benefits
Frequency	Annual
Job Reference	SDX/TP/RF010880/HC
Contract Type	Permanent – Full Time
Closing Date	22 April, 2024
Job Category	Administrative
Business Unit	UK Healthcare
Location	Manchester, United Kingdom
Posted on	19 March, 2024

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