Learning and Development Advisor

Job Introduction

HMP Northumberland are looking to recruit a Learning & Development Advisor to provide a responsive, effective and efficient centralised Learning and Development (L&D) service within the newly established Centre of Excellence across the Custody estate.

The Centre of Excellence is based at HMP Northumberland and  provides L&D administration services to our prison sites and manage the learning offer for our employee’s through Microsoft O365 and our learning management system (LMS) Ingenium.

This role will report in the L&D Business Partner and is responsible for delivering the L&D strategy across the estate and managing the delivery of the administration services through a team of administrators.

If you are looking for an opportunity to develop your career in Learning and Development (L & D) working for an innovative and rapidly growing business in the Justice sector, this could be a fantastic opportunity for you.  You will join our new friendly and rapidly expanding Centre of Excellence L & D Team, where you will have the opportunity to undertake interesting and varied roles across our L &D  service as we commence centralising this service enabling you to make a genuine contribution to the business from day one.

You will be involved in providing administrative support and actively involved with projects and workstreams across the full Learning and Development lifecycle. Your work will support all centralised services across the business giving you an excellent grounding of how the Centre of Excellence supports the wider business in driving performance through our people.

There will be lots of opportunities to learn and develop both professionally and personally.

For more information on working in Justice within Sodexo please see Careers in Justice

Role Responsibility

• Deliver a comprehensive range of L & D services and provide advice and support to L & D Managers and staff on the application of CoE process and procedures.
• Act as the first point of contact in providing L & D advice and guidance to L & D Managers, Senior and Middle Managers in management of training and learning.
• Lead on the investigation, identification and development of training needs.
• Supporting the delivery of our Apprenticeship strategy.
• Co-ordinate and contribute to external validation, assessment and regulatory inspection activities e.g HMPPS Audit and Inspection, OfSTED and External Verification.
• Provide good quality, accurate and timely management information identifying potential risks, opportunities and trends relating to training and learning
• Quality assure training delivery, standards and learning outcomes.
• Advise and manage statutory and mandatory learning requirements and ongoing review of requirements e.g Ingenium training; Spirit of Inclusion, Sodexo Ambassador and RBC.
• Lead on the instructional design, commissioning and delivery of learning and development solutions taking into account latest research, best practice and innovative models and frameworks appropriate to the Justice context.
• Support the implementation of Sodexo HR/L&D Strategy workstreams and leads on designated projects/specialist areas as directed by CoE Business Partner.

**Full job description below**

The Ideal Candidate

Essential

• Experience within a L&D role - A sound understanding and demonstrable experience of curriculum/training development/learning solutions architecture using modern pedagogical and andragogical approaches to satisfy learning outcomes and workforce development needs.
• Working knowledge of accredited learning/assessment procedures and apprenticeships.
• Previous experience of working within a Learning & Development training environment.
• Proficient with in depth knowledge of a range of relevant IT packages.
• Ability to analyse complex information and translate into meaningful reports.
• Ability to analyse and convey complex information to L & D Managers.
• Ability to formulate with the support of L & D Managers short, medium and long term training plans linked to the Justice sector’s business requirements.
• Ability to judge and analyse appropriate courses of action when advising L & D Managers and staff.
• Demonstrate interpersonal skills with an ability to communicate, negotiate and influence a range of staff and management at all levels within Sodexo. The ability to establish links with external organisations both verbally and written using the most appropriate mechanism for the achievement of required outcomes.
• Presentation skills and techniques and the ability to facilitate large and small groups.
• Ability to organise and manage complex work plans across national sites.
• Ability to work on own initiative whilst working to tight deadlines.
• Is an effective advocate for the L & D service and organisation both internally and externally.

​Desirable

• Knowledge/experience of working within a large complex environment.
• Facilitating teams to achieve defined strategic objectives.
• Experience of providing facilitated online learning.
• Appreciation of L&D Learning Management Systems, such as Ingenium.
• Exposure to a shared service centre environment.
• Ideally qualified or working towards a qualification such as CIPD L&D (Levels 3-5). Will also consider a recognised Teaching Degree or Training Learning & Development Qualification – e.g BEd, PGCE, Cert. ED, BA (Hons), CIPD (HRD) or Teaching and Learning knowledge acquired through relevant training and experience gained in a Training, Teaching & Learning environment of an equivalent level.

Package Description

Salary £25,000 - £29,000 per annum dependant on experience.

Excellent benefits including free onsite parking, shopping discounts and pension.

Interviews will take place on 4^th & 5^th November via Teams.

Previous applicants for this position will not be considered

The role is based at HMP Northumberland, Acklington, Morpeth, Northumberland, NE65 9XG

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 5 years’ worth of references and request employment history details from the HMRC.