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Information, Advice and Guidance Worker

Please Note: The application deadline for this job has now passed.

Job Introduction

We have an exciting new role available as an Information Advice and Guidance Worker based at HMP Forestbank

If you’re looking for a varied, where you’ll work with out inmates to empower and support them in overcoming barriers and achieving their goals – this could be the role for you!

As the Information Advice and Guidance Worker, you will provide on-going information, advice and guidance for an identified caseload of learners and deliver Education Induction to new learners, including supporting learners through relevant assessments.

To be successful in this role, you will need to be someone who really wants to help make a difference to our inmates lives by providing support and guidance that will help them transition back into society.

HMP Forest Bank serves the courts of Greater Manchester and maintains strong links to the local community with a focus on resettlement. We aim to deliver quality of life services and support people to change their lives for the better.

Opportunities for learning and developing work-ready skills are on offer for all who come in to custody, but our commitment to reducing reoffending in local communities does not end at the prison gate. We support people released from custody through innovative partnerships in substance misuse services in Bury and Oldham, working with people to maintain recovery and lead law-abiding lives.

As well as the 16 residential units on site, there is a healthcare centre, gym, library, workshop complex, visits hall, chaplaincy and kitchen. The prison’s capacity stands at 1,460, holding adult men both on remand or sentenced and young prisoners between the ages of 18-21 years.HMP Forest Bank serves the courts of Greater Manchester and maintains strong links to the local community with a focus on resettlement. We aim to deliver quality of life services and support people to change their lives for the better.

Opportunities for learning and developing work-ready skills are on offer for all who come in to custody, but our commitment to reducing reoffending in local communities does not end at the prison gate. We support people released from custody through innovative partnerships in substance misuse services in Bury and Oldham, working with people to maintain recovery and lead law-abiding lives.

For more information on working in Justice within Sodexo please see Careers in Justice

Role Responsibility

  • To chase up residents who don’t attend their induction and don’t attend their activities
  • To greet new receptions to the Learning and Skills department and facilitate their maths and English initial assessments on the computer.
  • To establish through the initial assessment results, the resident’s length of stay and his aspirations what activities will be most beneficial.
  • To be able to make referrals to the LDD team where a resident declares an LDD.
  • To encourage Library membership.
  • To be very computer literate and very good at using CURIOUS, CMS and the VC to schedule residents to activities, input information on residents, ensure residents are paid, record attendance and update learning plans.
  • To provide information on the number of learners on education courses and residents in activities on a daily basis to PDU.
  • To complete regime monitoring for education and other employment areas such as industries on a weekly basis and forward to the Performance Development Unit before the given deadline.
  • To update information on courses, and employment on the wing kiosks.
  • To ensure that general applications on the kiosk are responded to with given deadlines.
  • To ensure that waiting lists for activities are dealt with in a timely manner.
  • To maximise the use of all employment spaces in the establishment.
  • To print off work lists for any area that employs residents.

Please see attached job description for further information regarding the role requirements.

The Ideal Candidate

  • To be very experienced in this area of work.
  • To be very computer literate and very good at using CURIOUS and CMS systems.
  • To be knowledgeable about all activities at Forest Bank.
  • To have a patient and calm manner when dealing with new receptions.
  • To be excellent in motivating reluctant and sometimes challenging residents to take up activities that are beneficial to them whilst at Forest Bank and on release or transfer to another establishment.
  • To enjoy working as a team and to be prepared and willing to cover colleagues in times of staff absence.
  • To be flexible and willing to adapt to changes in priorities and systems.

Package Description

££21 568.75

37.5 hours per week We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more.

Post holders will be subjected to an advanced DBS check, a prison security check (level 2) prior to being employed.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 5 years’ worth of references and request employment history details from the HMRC.

Sodexo

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