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Head of Retail (Director)

Please Note: The application deadline for this job has now passed.

Job Introduction

We have a fantastic opportunity for a senior retail professional to bring a lot of their ideas and experience to Sodexo.

We require a highly experienced and commercial Head of Retail to maximise the profitability and sales volumes generated from retail operations across the Sodexo Corporate Services estate. Ideally you will have food services retail understanding and being used to working in a fast paced environment to really get to grips with our business proposition.

Role Responsibility

  • To develop a retail strategy that supports the segment priorities and introduce an implementation plan to support the strategy that is measurable.
  • Track the performance of the retail business and evolve key priorities in line with performance.
  • Fully accountable for trading margin budget
  • Develop a clear merchandising strategy – for the retail and food services environments.
  • Identify growth and new business investment opportunities
  • Attend monthly financial reviews to present monthly results against targets set and to outline actions required to improve performance.
  • Ensure that an EPOS strategy is introduced to improve visibility of performance and to track more effectively site and contract performance.
  • Drive optimal trading margin through detailed analysis of category performance on a unit by unit basis.
  • Evaluate the benefits of the partnership with external franchises (Londis / Subway / Costa) and utilise partner expertise to support product range changes and operational performance across the estate

The Ideal Candidate

  • You must have high street retail experience as well as understanding of food service delivery
  • Degree level educated or equivalent professional experience
  • Proven experience in a senior management role within a large or multi-site retail business
  • Ability to influence clients and stakeholders
  • Excellent written and verbal communication skills
  • Stakeholder management at the most senior levels
  • Strong commercial and analytical skills
  • Programme management, ideally with Prince2 accreditation or understanding of its methodology
  • Proven track record of leading, managing and developing a team
  • Customer focused
  • Excellent leadership skills

Package Description

Acccess to a variety of Sodexo benefits, bonus, pension scheme

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

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