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Retail Supervisor

Job Introduction

  • 37.5 hours per week 
  • 5 days out of 7 
  • £12.71 per hour 
  • Car parking onsite 

 

Check your local transport linkshere: Plan Your Journey | Traveline - the destination you shouldinput is PO1 3HH

 

Job Description:

Retail Supervisor atSodexo – HM Naval Base, Portsmouth 

Join the Sodexo teamas a Retail Supervisor and play an integral role in running our dynamicconvenience store, providing exceptional service to our Armed Forces personnel.Your leadership and customer-focused approach will help enhance the day-to-daylives of everyone you meet.

 

What you’ll do:

  • Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
  • Take charge of stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
  • Supervise daily operations, manage team activities, and be the go-to person for customer queries and support.
  • Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
  • Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
  • Maintain a clean, safe, and well-organised store environment.
  • Confidently verify IDs for restricted items, ensuring compliance with store policies.

 

What you bring:

  • Previous supervisory experience in retail or customer service, with a proven ability to support a team.
  • A hands-on approach and passion for delivering an outstanding customer experience.
  • Ability to take the reins when the retail manager is away, showing initiative and confidence.
  • Strong team-building skills, fostering a positive and collaborative environment.
  • Experience with store openings and closures, and familiarity with key-holder responsibilities.
  • A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.

 

What we offer:

  • On-the-job training with experienced professionals
  • Fully funded apprenticeship qualifications
  • Career development opportunities within Sodexo
  • A friendly and supportive work environment
  • Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
  • Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
  • Career Growth – Apprenticeships, learning tools, and development opportunities.
  • Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.


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