Head of Hospitality
Please Note: The application deadline for this job has now passed.
Job Introduction
£30,000pa - £35,000pa + great bonus & benefits
Preston North End PR1
Permanent
Work Pattern – 40 hrs pw 5/7 to include weekends and all match days
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
- Full training
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
Job Introduction

Sodexo Live! have a fantastic brand-new opportunity for a Head of Hospitality to join our first-class team at Preston North End Football Club!
Sodexo support with the hospitality at Preston North End on both on Match Days and for Events, this is an exciting time to join us!
In this fantastic role you will be responsible for managing site specific conference & banqueting and hospitality services.
You will have had experience in a similar role previously including leading a conferencing and events operations team and delivering high quality hospitality operations. This role would suit someone with a proven high level hospitality background.
At Sodexo Live! we bring people together; we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.
When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we can’t wait for you to join us! This is a fantastic permanent position with opportunities for further career progression within a global organisation.
Main Responsibilities
What you’ll do
- Maximise the profitability of the contract within area of responsibility and deliver the required results
- Manage site specific conference & banqueting and hospitality services including teams in accordance with the contract and SLAs in place.
- Ensure business deadlines and targets are met in a timely manner and/ or as directed by the CSD
- Manage the services and teams to the agreed standards
- Lead the team by example and take responsibility when needed, act with initiative, demonstrate energy and enthusiasm.
- Take accountability and responsibility for delivering required results
- Maintain personal resilience in all situations
- Prioritise workloads effectively, plan activities to meet the needs of others. Show attention to detail proactively plan activities and time to minimise reactivity and maintain a sensible work-life balance.
- Ensure company policies and security is adhered to at all times
For a full list of responsibilities please read the attached job description
The Ideal Candidate
What you’ll bring
Essential
- Experience in leading a C&E/ Hospitality operations team
- Expertly manage day to day challenging client relationships
- Well-developed verbal, non-verbal, presentation and communication skills
- Experience of delivering high quality hospitality operations
- Proven experience in managing P&L accounts and driving profitability
- Operational knowledge, skills and experience in managing multi service operations
- Management of large and diverse teams
- Manage multiple workloads and shifting priorities
- Deliver excellence in operational service standards and customer satisfaction
- Demonstrate resilience when faced with conflicting business challenges
- Ability to interpret and utilise varied financial and commercial information
- Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels
- Achieve set, standards and operate to performance criteria; for example health and safety, hygiene
- Personal licence holder
- Stadia and Event management experience
- Self-motivated and able to work on own initiative
Desirable
- IOSH managing safely qualification
- CIEH Level 3 qualification