Hard Services Co-ordinator

Job Introduction

• Full time
• Monday - Friday
• 40 hours per week
• £32000.00 - £37500.00 per annum
• Free on site parking
• Food services onsite
• Opportunities for professional development
• Plus our Sodexo employee benefits package

Hard Services Co-ordinator 

Speke - Full time

Engineer a brighter future.

You'll keep things running, we’ll fast-track your career as a Hard Services Co-ordinator with Sodexo, we believe operational excellence starts with you, as your versatile skills contribute to the maintenance and continuous development of our prestigious client facilities.

Join our team and play a key role in delivering excellence and innovation in Hard FM and Technical Facilities Services.

As a Hard Services Co-ordinator you'll: 

• Work order management 
• Clearly demonstrate Financial Control and effective performance management 
• Support delivery of Hard Services objectives for maintenance delivery 
• Ensure all SOPs and processes are fully complied with 
• Review all planned work requests to determine the validity and accuracy of information and engage the appropriate resources to set a preliminary priority
• Ensure the client requests are dealt with in a timely and appropriate manner and detailed requirements are fully captured at point of request 
• Work with operational teams and client to plan works as required 
• Manage and deliver small projects
• Create site improvement plans to include refurbishment of areas 
• Continuously improve planning and scheduling by receiving feedback from Supervisors, Craft teams, production supervisors, engineers and production planners etc 
• Produce reports for KPI update and other applicable management reports  
• When required, attend, and run daily engineering huddles ensuring all information is up to date and any issues are brought to the attention of engineering teams etc  
• Input data for asset management  
• When required, assist with planning and scheduling of works via CMMS
• Liaison with client representatives to deliver planned and reactive works 
• Delivering safe systems of works via permit to work system.  Ensure execution of maintenance activities are in accordance with site policies and procedures including health, safety & environmental (HS&E) and Good Manufacturing Practice (GMP). 
• Checking and authorising of works 
• Review risk assessments and method statements 
• Obtain quotes for planned and remedial works arising out of service contract visits 
• Contractor co-ordination 
• Maintain engineering and facilities scopes of work / SLA’s 
• Audit traceability 
• Raise purchase requisitions as required
• Raise project notes and have oversight on project note log  
• Attend team and client meetings as required to ensure excellence in service delivery 
• Cover FM Helpdesk as required 
• Support Management and service operations as required

What we're looking for:

• Minimum GCSE education
• Experience of helpdesk duties and escalating queries
• Experience in administration activities
• Excellent customer service skills
• Positive and flexible approach to the role
• Excellent IT computing skills
• Ability to work without supervision as well as part of a team
• Willingness and aptitude to be trained in any skills gap & positive approach to learning in role
• Self-motivated and flexible approach to role
• Good interpersonal skills and ability to communicate effectively with customers, clients, and staff
• Good time management and organisational skills
• Awareness of GxP
• Plumbing skills
•  CS-8603-F1-MQA-00001 linked to KK008601

Desirable

• NEBOSH General Certificate
• Prince2 qualification
• Electrical or Mechanical Qualification HND

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. 

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support 
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater? 

You bring the skills. We’ll bring the opportunities

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications