Hard Services Co-ordinator

Job Introduction

• 40 hours per week 

• Monday to Friday  

• Between £32,000 and £37,500 per annum 

• Free car parking on site 

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is L24 9LN 

Join the Team at Elenco – Hard Services Coordinator 

Are you an organised and proactive individual with a strong background in facilities or building services coordination? Elenco is looking for a dedicated Hard Services Coordinator to join our team based in Speke. 

In this pivotal role, you’ll support the delivery of hard services across our site, ensuring that planned and reactive maintenance activities are effectively scheduled, tracked, and communicated. Working closely with engineers, contractors, and site managers, you'll help maintain compliance, service quality, and operational efficiency in a fast-paced, technically driven environment. 

This is a great opportunity to join a growing company that values precision, safety, and service excellence. 

What you’ll do: 

• Work Order & Maintenance Coordination: Manage work orders, plan and schedule maintenance tasks via CMMS, and ensure timely response to client requests while reviewing and validating planned work requirements. 

• Compliance & Safety Oversight: Ensure adherence to SOPs, site policies, HS&E standards, and GMP. Manage permits to work, review risk assessments/method statements, and authorise maintenance activities. 

• Financial & Performance Management: Demonstrate strong financial control by raising purchase requisitions, managing project notes/logs, obtaining quotes, and supporting budget accountability and performance reporting (including KPIs). 

• Client & Contractor Liaison: Act as key liaison for planned and reactive works, coordinate with contractors, maintain SLAs, and ensure clear communication with clients and internal teams to support smooth service delivery. 

• Project & Continuous Improvement Support: Deliver small projects, create site improvement plans, drive continuous improvement in planning/scheduling, and support service operations and management as required—including attending meetings and covering the FM Helpdesk when needed. 

What you'll bring:  

• Educational & Technical Skills: Minimum GCSE education with strong IT/computing skills and awareness of GxP; basic plumbing skills are an advantage. 

• Administrative & Helpdesk Experience: Proven experience in administrative duties, including helpdesk support and query escalation. 

• Customer Service & Communication: Excellent customer service and interpersonal skills, with the ability to communicate effectively with clients, customers, and team members. 

• Teamwork & Independence: Ability to work both independently and collaboratively, with good time management and organisational skills. 

• Attitude & Learning: Self-motivated, flexible, and open to learning, with a positive attitude toward developing new skills and adapting to changing demands. 

Desirable Qualifications & Experience: 

• NEBOSH General Certificate in Health & Safety 

• PRINCE2 qualification (or equivalent project management certification) 

• HND in Electrical or Mechanical Engineering 

What we offer: 

Join Sodexo for more than just a job—be part of something bigger. You'll belong, have purpose, and make an impact every day. We offer: 

• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme. 

• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit. 

• Career Growth – Apprenticeships, learning tools, and development opportunities. 

• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work and full training . 

Ready to be part of something greater? 

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications