Guest Services Assistant

Job Introduction

Job Title: Guest Services Assistant
Location: Diageo 1HQ, 16 Great Marlborough St, London W1F 7HS
Contract Type: Fixed Term (9-12 months)
Working Hours: 40 hours per week, Monday to Friday (07:00–19:00 shift pattern)
Hourly Rate: £13.40

Job Introduction
We’re looking for a Guest Services Assistant to join our team at Diageo’s prestigious London headquarters. This is a fantastic opportunity to deliver a first-class experience to visitors and employees alike in a high-profile corporate setting. As the first point of contact, you’ll play a key role in shaping guest impressions and fostering strong relationships with stakeholders.

Main Responsibilities

Ensure smooth day-to-day operations of the reception and guest areas.
Provide a warm and professional welcome to all visitors and clients.
Monitor and manage office spaces to maintain a consistent and excellent guest experience.
Build and maintain strong, collaborative relationships with clients and senior stakeholders.
Respond to queries, troubleshoot guest issues, and provide general support services across the building.
Represent Sodexo and Diageo to the highest standard of professionalism and service.

The Ideal Candidate

Strong interpersonal and communication skills, with a customer-first approach.
Experience in a front-of-house, guest services or hospitality role.
Able to work well under pressure in a fast-paced corporate environment.
Proficient in basic IT systems and comfortable using digital booking tools.
Flexible, dependable and well-presented at all times.

What We Offer
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you. You’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

Flexible and dynamic work environment
Competitive compensation
Wide range of employee benefits and rewards
Training and development programs

About Sodexo
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. We believe in the difference a day makes. That’s why we bring everyday to life for our clients, our customers, and our colleagues. We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

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Salary	13.40 - 13.40
Frequency	Annual
Job Reference	SDX/TP/1658112/142814
Contract Type	Permanent – Full Time
Closing Date	23 May, 2025
Job Category	Facilities Management
Business Unit	UK Corporate Services - Frontline
Location	16 Great Marlborough St, London W1F 7HS, United Kingdom
No. of positions	1
Posted on	09 May, 2025

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