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General Front of House Assistant

Please Note: The application deadline for this job has now passed.

Job Introduction


Sodexo are on the look out for a Front Of House Assistant  in Cambridge CB2 0BA If you are a friendly and organised individual who could be the face of our prestigious corporate site and you are a master multi tasker, then we want to hear from you! Join us to create a positive first impression to our clients and visitors and be the heartbeat of our front desk!

What you’ll do:

  • Act as an “Oracle” for all the services, products in the building.
  • Support positive relationships with key client stakeholders and colleagues
  • Ensuring that self, colleagues, and guests are working within a safe environment. That any unsafe practices are raised to appropriate members of the team to rectify
  • To ensure that the site rules are enforced
  • Compliance with all Service Level Agreements (SLAs)
  • Greet and welcome guests with warmth and professionalism
  • Manage incoming calls and direct them to the appropriate department
  • Maintain a tidy and inviting reception area
  • Assist in administrative tasks such as data entry and scheduling
  • Be the go-to person to providing information and assistance

What you bring:  

  • Excellent interpersonal and communication skills

  • Proficient in handling multi line phone systems

  • Strong organisational abilities and attention to detail

  • Positive attitude and a passion for customer service

  • Previous experience in a similar role is a plus

  • A hands on approach 

What we offer:  

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
  • Access to a 24hr virtual GP Service
  • The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
  • Save for your future by becoming a member of the Mercer Aspire Pension Plan
  • A death in Service benefit for colleagues who pass away whilst employed by Sodexo
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
  • Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today!  

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

Front of House Assistant 

  • 5 out of 7 days including weekends
  • 40 Hours worked per week
  • £12  per hour + Sodexo Benefits.
  • Check your local transport links herePlan Your Journey | Traveline - the destination you should input is (Cambridge CB2 0BA)

About the Company

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

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