Front of House/ Catering Lead

Job Introduction

As a Front of House/ Catering Lead at Sodexo in Chevron - Westferry Circus, E14 4HA, you will be responsible for providing the clients and customers with impeccable service for the customer “experience” and Journey. You must be a fantastic team player who thrives in a fast-paced, high-pressure environment. You will require excellent communication and organisational skills as well as strong attention to detail. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Receive, order, deliver hospitality to the various meeting rooms across the 3 floors at WFC.
• Manage Catering Stock control.
• Provide support for the staff breakout areas and coffee machines (this will be in the porter’s absence)
• Back of House Duties, all paperwork, cleaning, and training and H&S to be upheld at all times.
• Maintain good communications with suppliers ensuring quality control.
• Ability to anticipate requests.
• Proactive in other areas outside of the catering requirement
• Requirement to work within the team & to cross train.
• Manage one staff member in the dept.

 What you bring:

• Be able to think on their feet.
• Problem solving
• Customer complaints to be dealt with professionally and quickly.
• Adapt to failed suppliers with resolutions.
• Report to line manager any inconsistences within service delivery
• Adhere to legislation on food handling, allergens etc., completing associated training to demonstrate knowledge.
• Understand and manage ordering of all catering supplies, online and by other means.
• Attention to detail required for continuity.
• Allergen Awareness
• Good Customer focus

What we offer:  

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:                                                                                                                          

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment  
• Competitive compensation  
• Full training and full protective uniform supplied  

Ready to be part of something greater? Apply today!  

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

• 40 hours per week.
• Monday - Friday  07:00am - 16:00pm
• £13.00 to £13.50 per hour
  
• Great onsite team,
• Heart of London's financial district

About the Company

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.