Food Runner - Virgin Atlantic Clubhouse ,at Heathrow Airport
Job Introduction
We are currently looking to add to our Award Winning catering Team at Virgin Atlantic Clubhouse Lounge, Heathrow Airport Terminal 3,to deliver a world class guest experience. The team have been awarded Skytrax World’s Best Business Class lounge award voted for by customers from around the world, with more than 350 airlines included in the survey.
We are looking for passionate, enthusiastic and motivated individuals who will be able to create memorable catering experiences, in the form of a first class service to our guests.
This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Role Responsibility
- Serving food and beverages in a professional manner with high levels of customer service
- Checking with customers to ensure that they are enjoying their meals and take action to correct any problems
- Assisting customers with any queries they may have
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Stocking service areas with supplies such as coffee, food, tableware, cutlery, and linens
- Delivering a world class customer service experience to our customers and staff
- To assist Virgin and Sodexo Management with any reasonable request made while on duty
The Ideal Candidate
- Previous experience in catering hospitality, fine dining or banqueting environment
- Understanding of food hygiene and customer service
- Excellent customer service skills
- First class communication skills and to demonstrate accuracy and attention to detail
- The ability to demonstrate great team work
- Able to provide 5 year employment referencing
Package Description
- *£500 signing on bonus
- 40 hours per week
- Daytime and Evening shifts
- **£11.57 per hour
- Weekly or Monthly pay available
- Quarterly bonus based on customer satisfaction ( currently equating to £1000 per annum) + excellent benefits package
* once a full airside pass has been obtained
** Starting rate £10.65 per hour, increasing to £11.57 once obtained full airside pass,
About the Company
Sodexo Live! is offering exciting opportunities to work at top venues delivering the highest standard of events across the country. As a company we provide catering on behalf of our clients at prestigious sites and events including Ascot Racecourse, The RHS Chelsea Flower Show, Brighton AMEX Stadium, Edinburgh Corn Exchange, Goodison Park and many more.
To help us deliver the highest quality service we are looking for passionate, enthusiastic and motivated individuals to join our team. We have a range of positions available to set you off on the right track within Sodexo, so step up to the mark, be more than a spectator and become a part of our team.