Working at Sodexo

Our vacancies

Search Jobs  

Community Integration Officer - advertised on behalf of Essex CRC

Please Note: The application deadline for this job has now passed.

Job Introduction

Essex CRC are currently recruiting Community Integration Officers working in various prisons across Essex and also in the local Community.

We are recruiting for Community Integration Officers to contribute to reducing reoffending, changing lives for the better and improving the quality of life for those under CRC supervision through effective delivery of probation services.

 In particular this role will focus on supporting Essex CRC to deliver Custody and Community integration interventions to service users to support their reintegration into the community.

By developing relationships and working with partner agencies and stakeholders, you will ensure positive pathway outcomes and opportunities for service users, delivering group work and one to one activity to the desired quality standards. This will be achieved through the direct delivery of integration services.

Role Responsibility

  • In liaison with the responsible officer/resettlement team/NPS – assess, advise and seek solutions for service user’s community integration needs.
  • Design and deliver an effective action/achievement plan with the service user using specialist agencies as applicable. This should be based on an initial assessment of the service user’s risk, needs and abilities. Progress and outcomes delivered should be recorded, monitored, reviewed and updated regularly and in line with contract requirements.
  • Contribute to the assessment and, where appropriate, to the review of the risk posed by service users and take the necessary actions in respect of any activities/engagement with service users, including attention to personal safety.
  • Maintain contact, as agreed with the Responsible Officer, with service users in accordance with the requirements of the service. This includes maintaining a professional relationship and being a good role model to service users.
  • Undertake Supervision Plan reviews, identifying and maintaining focus on achievement of the desired Community Integration outcome for the service user, ensuring they are assisted to prepare for and participate in suitable opportunities.
  • Arrange for service users to partake and actively engage in decisions that affect them, ensuring they have input in shaping the nature of services delivered to/with them, by providing information, requesting feedback, consulting, and facilitating their participation in other innovative ways.
  • Ensure that in all contacts with service users, they are alert to the needs of, and any harm that may be posed to children and adults with care and support needs. In the event of any of these safeguarding issues being identified they will consult with a manager and comply with the safeguarding procedures.
  • Report immediately to the Responsible Officer when the service user’s risk escalates or a change in circumstances occurs.
  • Deliver one-to-one and group work RAR interventions to service users as agreed with the CRC.
  • Liaise and work collaboratively with Responsible Officers, TTG partner staff, mentors, NPS staff, CRC staff and other agencies in relation to community integration plans and interventions, in particular in order to minimise the risk of reoffending and risk of harm and to promote the safety of communities.
  • Conduct interviews with service users in Partnership Agency premises, individually and in conjunction with partnership staff and inform the responsible officer of the outcome of these interviews.
  • Participate in multi-agency panels and through these networks to identify development opportunities and service delivery opportunities, to enhance provision for service users. To communicate these to the relevant managers for developing such provision.
  • Work in either community or custody settings delivering core resettlement services.

*This list is not exhaustive – please see attached job description for full details

The Ideal Candidate

  • Level 4 in Information Advice and Guidance is desirable for this position
  • Committing to improve the service delivery, efficiency and overall performance of Community /custody integration
  • Own the performance of Community/custody integration by setting and achieving ambitious goals, being solution focused to implementing change as agreed with Manager
  • Value diversity and equality in all decision and implementation decisions
  • Excellent communicator
  • Knowledge and implementation of Health and Safety of service delivery
  • Encourages others to progress and develop
  • Displays resilience and does not take set back personally
  • Acknowledges others contributions
  • Anticipates and adapts to new circumstances, constantly looking to create value and growth
  • Openly encourages new thinking and perspectives
  • Challenges their own thinking
  • Admits to and learns from mistakes
  • Excellent IT, communication and presentation skills

Package Description

Starting salary £23,039 per annum

37 hours per week, 27 days holiday + 8 bank holidays, defined contribution pension scheme, company sick pay, group discount scheme.

There is an expectation that operational staff work some evenings and weekends to enable service users to be supervised without jeopardising their employment.

This involves prison and community based work where you will be supporting effective release and resettlement into the community. Travel to different locations and working from different locations may be required.

About the Company

The role of Essex CRC is to rehabilitate service users, reduce reoffending and protect the public and we are one of six CRCs operated by Sodexo Justice Services in the UK.  We work with service users both in the community and in custody to deliver the sentence of the court, to rehabilitate them and to provide a range of programmes and interventions to turn their lives around.  We deliver effective offender management and rehabilitation services to low and medium risk service users and our highly skilled staff work in a range of disciplines to make a real difference.  Our aim is to create a better future for the people we work  with – service users, victims and their families and local communities.  We are proud to have strong relationships with other criminal justice agencies, local authorities, health trusts, employment and training providers, and work with contracted partners to enhance delivery to our service users. 

We serve the county from the 6 major towns: Chelmsford, Colchester, Harlow, Thurrock, Basildon, Southend. Essex CRC is  an Equal Opportunities employer. All applicants are considered on the basis of suitability for the post, irrespective of race, gender, sexual orientation, disability, age or religion.


This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings bellow you consent to this. Read more about cookies.