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Cleaning Supervisor

Please Note: The application deadline for this job has now passed.

Job Introduction

To be responsible for ensuring the highest levels of cleanliness and hygiene of Cleaning Operatives within their designated areas as agreed by Sodexo and the Client.


Role Responsibility

  • Have a full working knowledge along with the standards required of the areas in the building which are covered by the Cleaning Department. This will include the time frames in which the cleaning needs to be completed by.
  • Responsible for work allocation in the cleaning team, in conjunction with the Operations Manager, keeping within the specified detail of the contract, the financial budget and working principles. In addition to plan staff rota’s and manage staff hours worked, sickness and annual leave and communicating these details to the Operations Manager
  • Ensure a high standard of personal hygiene and appearance and general cleanliness to comply with statutory and Company regulations, wearing company uniform and PPE as specified and ensuring Cleaning Operatives do the same. Report as necessary any uniform requests / PPE requirements to the Operations Manager.
  • To support the Operations Manager in ensuring Sodexo safety initiatives are rolled out and implemented
  • To control and issue cleaning materials ensuring stock rotation and safety in storage.
  • In conjunction / as required with the Operations Manager / SHEQ Manager, carry out cleaning audits to monitor cleaner’s performance and adherence to the required standard.
  • Liaise with the Cleaning Operatives to identify training required to implement the standards required and so facilitate the running of contract and deliver training as required.
  • Ensure that all equipment is in safe working order, checked regularly and serviced.   Report faulty equipment to the Operations Manager, ensuring equipment is labelled ‘OUT OF ORDER’ and put out of use until repaired.
  • Comply with all Company & Client policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in the work place.
  • Report any customer complaints or compliments and take remedial action if at all possible.
  • Report immediately any incidents of accident, fire, theft, loss, damage, or other irregularities and take such action as may be appropriate
  • To provide cover in areas across the site during periods of holidays / sickness ect.
  • Comply with all Sodexo Company policies/procedures and client site rules and regulations
  • Carry out other reasonable tasks as directed by management.  
  • To assist with any special duties, some of which may occur outside normal hours.

The Ideal Candidate

  • To display good interpersonal skills towards our customers, Clients, team members and fellow Sodexo   colleagues
  • Ability to communicate verbally and in writing in English, clearly to a good standard
  • Ability to carry out the role following training
  • Ability and confidence to train and support new starters  
  • Confidence to work on one’s own, following training
  • Ability to work as a team player and to be flexible as job tasks dictate
  • A willingness to receive, understand and implement training given
  • Clean and tidy appearance with a strong emphasis on personal hygiene
  • Previous cleaning experience required

Package Description

  • Working Sunday to Thursday nights from 22.00 - 06.00, this is a working supervisor position where:
    • Previous cleaning supervisory experience required 
    • This role involves working and supervising a team of 5 team who will be working in the following areas:
      • reception / restaurant / training and meeting rooms / male and female washrooms / locker rooms / corridors and offices
    • supervising a team of Cleaning Operatives and maintaining  / checking hygiene and cleaning standards paying particular to detail
    • providing on the job training for all new starters 
    • ensuring Cleaning Operatives holidays are covered satisfactorily  
    • to control and issue cleaning materials to the team
    • The successful individual will need to have a very good command of the English language both written and spoken 
    • The successful candidate will be required to be flexible to supervise and complete 'special periodic' cleans 
    • Sodexo company benefits include: 
      • ​Sodexo Discounts - save money with quick access to top savings both online and in-store from 1,200 top retailers
      • Sodexo Spree Card - an opportunity to obtain a prepaid Visa card which you can use to receive 3 - 5% cashback every time  you shop at one of 50 high street stores
      • Sodexo Supports Me - a confidential helpline to support you and your family on work, money, well being or home issues through a free, independent information and counselling service available 24 hrs, 365 days a year
      • Cycle to Work - spread the cost of getting a new bike through this government scheme
      • Childcare Vouchers - Operated through salary sacrifice, childcare vouchers can help you with the cost of childcare 

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.



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