Chaplaincy Administrator

Job Introduction

What we are offering

• Salary of £12,285 per annum
• Permanent, part-time position.
• 18.75 hours per week.
• Site based role at HMP Peterborough.
• Please see attached benefits guide for everything we have to offer.

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Your Role as a Chaplaincy Administrator

As a Chaplaincy Administrator, you will provide essential support to the Chaplaincy team by managing a wide range of sensitive and confidential administrative duties within a prison setting. You will be the first point of contact for incoming phone calls and emails to the department, responding professionally to queries from staff and with empathy and discretion when liaising with prisoners’ families. You will ensure that prisoner applications, complaints, and correspondence are correctly processed and forwarded to the appropriate departments, following established procedures.

Your role will also involve coordinating bookings for chaplaincy spaces, supporting the planning and delivery of faith-based and community-building events, and overseeing religious registration processes via CMS and PNOMIS. You’ll maintain up-to-date records for inductions, discharges, and ACCTs, manage appointment lists and registers, and input attendance data into NOMIS. Additional responsibilities include monitoring fabric faults, supporting orderlies with cleaning schedules, managing religious stock such as incense, and ensuring accurate material uploads for digital prisons. With work of a sensitive nature, this role requires a high level of professionalism, organisational skill, and a compassionate, respectful approach to supporting the spiritual care of those in custody.

Please see the attached job description for a more detailed list of the main responsibilities.

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The Ideal Candidate

• Previous experience in a similar administrative role.
• Proficiency with IT systems and applications.
• Ability to manage competing priorities and work effectively under pressure.
• Strong organizational and planning skills.
• Health, social welfare, or voluntary sector experience is desirable but not essential.
• Knowledge of the English legal system is desirable but not essential. 

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Why join us?

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.