Business Improvement Manager

Job Introduction

• Full time
• 40 Hours per week
• Monday - Friday - with travel required 
• Competitive per annum plus our Sodexo employee benefits package
• Opportunities for professional development

Business Improvement Manager

No Fixed Location - Full time

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. 

We are seeking an experienced Business Improvement Manager to support business improvement across our Corporate Services segment. This role focuses on contract management, workforce management, and operational excellence, with a strong emphasis on identifying and driving operational efficiencies through Lean Six Sigma methodology. 

The position will initially be site-based and requires an ability to lead data-driven conversations with both senior stakeholders and on-site teams. You will play a key role in bidding, mobilisation, and ongoing contract delivery, ensuring continuous improvement in performance, profitability, and client satisfaction.

As a Business Improvement Manager you'll: 

• Provide on-site business improvement support across Corporate Services contracts to enhance operational performance.
• Utilise Lean Six Sigma methodologies to streamline processes and improve efficiency.
• Perform time and motion studies and leverage data systems such as Maximo, Kronos, SMS, 4Site, and Salus to drive informed decision-making.
• Contribute to the delivery of the annual Business Improvement Management Programme and Contract Management Operational Excellence (CMOE) initiatives.
• Collaborate closely with Commercial and Finance teams to ensure strong contractual and financial outcomes.
• Identify, recommend, and implement innovative solutions that deliver measurable efficiencies and profitability improvements.
• Lead and deliver workforce management and operational excellence training sessions.
• Achieve agreed savings and growth objectives in line with business targets.
• Enhance the operational and financial performance of contracts through continuous improvement initiatives.
• Build and maintain strong client relationships while promoting best practices across service lines.
• Coach and develop teams to strengthen operational excellence capability across the organisation.

What we're looking for:

• Proven experience in facilities management or a comparable operational role, with exposure to multiple service lines.
• Strong understanding of Lean Six Sigma or similar continuous improvement methodologies.
• Excellent communication and stakeholder management skills, with the ability to influence without formal authority.
• Commercially astute with good financial acumen.
• Proactive and capable of managing multiple priorities across complex environments.
• Degree-qualified or equivalent experience preferred.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. 

Belong in a company and team that values you for you. 

Act with purpose and have an impact through your everyday actions.

Thrive in your own way. 

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support 
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater? 

**Chatter Line

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications