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Administration Support (BIGS)

Please Note: The application deadline for this job has now passed.

Job Introduction

Are you a great team player who is highly organised and responsive, with ability to deliver under pressure ?

This is a not a standard administration role, you will work with a number of different teams and stakeholders including business improvement, service support, deployment, programme management and bid support so no two days are ever the same.

This role would suit a candidate with previous solid administration experience of at least a year.

You will provide administrative support to all teams within BIGS, playing a supporting role in new contract openings within the UK & Ireland. You will play a key role in administering and ensuring compliance of all programme governance and management methodology and tools.

 

Role Responsibility

General

  • Promote a culture of customer service at all times within all areas working towards core company values and objectives
  • Define and follow governance framework (in line with function standards) to support successful use age and completion
  • Be professional in communications with all employees, clients and customers and ensure that confidentiality of information is maintained

 

  • Including but not limited to; toolkit & template maintenance, continuous improvement project support & general admin.

Indicative Cost Model setup

  • The ICM’s are a key enabler for segments within 2.3. These models need to be setup on a per bid basis within Power Apps & Power BI.

DMS & SodexoNet maintenance

  • For all mega processes, iPromise and the RightTime One Stop Shop, to ensure segments have one place to go to with good quality collateral and information.

Creative Purchase Order Process

  • Enable central visibility of external creative spend & act as Gate keepers to prevent unnecessary external spend.

Finance Reporting

  • Administrative support for the financial reporting process for CMOE, iPromise & RightTime

Lessons Learned reporting

  • Across all mega processes – a key KPI for each mega process, feeding back to all segments & the global process owner.

Other adhoc activities include (but not limited to):

  • Segment mob briefing for simple and medium mobilisations
  • Bid mob response support – mobilisation plans
  • Supporting the BidNet Manager with projects and site maintenance
  • Support for mega process quality reviews
  • InDesign presentations/documents
  • Print production support (Salford)
  • Security Clearance Applications
  • Coordinate logistical arrangements throughout complex mobilisations and project activities.

4. Context and main issues – Describe the most difficult types of problems the jobholder has to face (internal or external to Sodexo) and/or the regulations, guidelines, practices that are to be adhered to.

  • Champions the use of, and carries out all work in line with, the defined Sodexo bid, mobilisation, optimisation & workforce management framework procedures, governance and processes
  • Build project plans within project planning tool.
  • Support management and maintenance of sharepoints and knowledge depository BidNet
  • Build strong internal networks across the business to maximise outreach and reinforce relationships.
  • Maintain strict levels of confidentiality and comply with data protection requirements at all times
  • Ability to manage multiple activities concurrently
  • Demonstrate clear and positive team working
  • Motivated self-starter with excellent problem solving skills

 

5.  Main assignments – Indicate the main activities / duties to be conducted in the job.

 

General

  • Promote a culture of customer service at all times within all areas working towards core company values and objectives
  • Define and follow governance framework (in line with function standards) to support successful useage and completion
  • Be professional in communications with all employees, clients and customers and ensure that confidentiality of information is maintained

Mega process support (2.3, 2.4, 2.5, iPromise & RT)

  • Including but not limited to; toolkit & template maintenance, continuous improvement project support & general admin.

Indicative Cost Model setup

  • The ICM’s are a key enabler for segments within 2.3. These models need to be setup on a per bid basis within Power Apps & Power BI.

DMS & SodexoNet maintenance

  • For all mega processes, iPromise and the RightTime One Stop Shop, to ensure segments have one place to go to with good quality collateral and information.

Creative Purchase Order Process

  • Enable central visibility of external creative spend & act as Gate keepers to prevent unnecessary external spend.

Finance Reporting

  • Administrative support for the financial reporting process for CMOE, iPromise & RightTime

Lessons Learned reporting

  • Across all mega processes – a key KPI for each mega process, feeding back to all segments & the global process owner.

Other adhoc activities include (but not limited to):

  • Segment mob briefing for simple and medium mobilisations
  • Bid mob response support – mobilisation plans
  • Supporting the Bid Net Manager with projects and site maintenance
  • Support for mega process quality reviews
  • InDesign presentations/documents
  • Print production support (Salford)
  • Security Clearance Applications
  • Coordinate logistical arrangements throughout complex mobilisations and project activities

The Ideal Candidate

Essential

  • Experience in working with senior management to coordinate delivery of timelines and outputs
  • Experience of working in a corporate/business focused environment
  • Proof-reading skills with strong focus on attention to detail
  • Excellent team organisation and coordination skills across multiple projects
  • A minimum of one year relevant professional experience in supporting coordination activity preferably with experience in either bid or mobilisation of new contracts
  • Strong organisational skills with ability to support multiple projects. 
  • Excellent proficiency in MS Office including advanced MS Word
  • Professional understanding of templates and styles
  • Good knowledge of project planning and coordination
  • Solid administrative experience  
  • Experience of SAP
  • Highly organised and responsive, with ability to deliver under pressure
  • High levels of computer literacy – Microsoft Office, especially Excel, Powerpoint, MS Visio and Outlook
  • Be flexible and adapt to new working practices
  • Ability to work openly and collaboratively
  • Strong attention to detail
  • Willingness to learn
  • Team player

 

Desirable

  • Experience in proposal production in a bidding environment
  • A good working knowledge of InDesign would be helpful
  • Good understanding of the bid and mobilisation lifecycle
  • A flexible approach to the working week to accommodate the peaks and troughs of project coordination
  • Awareness of market trends, particularly within the FM sector
  • Experience with project management tools (Microsoft Project)
  • Process mapping techniques

Package Description

Competitive salary plus Benefits including pension, bonus, flexible benefits scheme

As part of our commitment to improving the quality of life for our employees, Sodexo offers a flexible benefits scheme, allowing you to tailor a reward package to suit your needs which includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster.

 

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

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