Soft Services Manager
Be part of something greater.
- Job reference: SDX/TP/2322703/160991
- Location: Dublin
- Job type: Full Time - 39 hours per week
- Salary: up to €85,000 per annum plus Sodexo Benefits
- Closing date: 15 September 2026
About the role
Soft Services Manager
Location: Dublin, Ireland
Salary: Up to €85,000 plus Sodexo benefits
Contract Type: Full Time, Permanent
About the Role
We are seeking an experienced Soft Services Manager to lead the delivery of soft facilities services within a busy GMP-regulated pharmaceutical manufacturing environment.
This is a senior leadership role with a strong focus on Quality, Health & Safety, GMP, cleaning, hygiene and compliance. You will lead a large and diverse workforce, ensuring services are delivered to consistently high standards while maintaining a strong culture of safety, quality and continuous improvement.
The role will also oversee the onsite food service operation, ensuring that food is produced and delivered in line with the required food safety and HACCP standards.
Key Responsibilities
- Lead and manage cleaning, hygiene and wider soft services operations across the site.
- Drive a strong Quality, Health & Safety and GMP culture, ensuring services are delivered to the required standards.
- Ensure full compliance with GMP, HACCP, Health & Safety and audit requirements, maintaining a constant state of audit readiness.
- Lead, manage and develop a large onsite workforce, driving high performance, accountability and employee engagement.
- Act as the primary point of contact for the client, building strong relationships and managing service delivery expectations.
- Oversee budgets, labour and consumables, with responsibility for P&L and cost control.
- Manage audits, risk and compliance documentation across the site.
- Identify and implement improvements to cleaning standards, operational efficiency and overall service delivery.
- Work closely with the wider site and client teams to ensure services support the operational requirements of a busy manufacturing environment.
- Drive innovation and identify opportunities to bring added value to the client and customers.
About You
We are looking for an experienced senior operational leader with a strong background in pharmaceutical, manufacturing or another highly regulated environment.
The key requirements for this role include
- Strong experience in Quality, Health & Safety and GMP within a highly regulated environment.
- Previous experience working within a pharmaceutical or manufacturing environment.
- Proven experience leading and developing large teams, ideally with responsibility for 200+ employees.
- Strong experience managing cleaning, hygiene or wider soft services operations.
- A strong understanding of GMP, HACCP, cleaning standards and compliance requirements.
- Experience managing large-scale operations in an environment where safety and quality are critical.
- Strong commercial awareness, including experience managing budgets, labour costs and P&L.
- Excellent leadership and people management skills, with the ability to develop managers and build high-performing teams.
- Strong client-facing, communication and stakeholder management skills.
- A proactive approach, with the ability to identify opportunities for improvement and drive change.
This is an excellent opportunity for a senior leader who is comfortable managing a large, complex operation and has the GMP, Quality and Health & Safety background needed to operate successfully in a highly regulated environment.
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Irelands enhanced benefits and leave policies
A little more about Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Dublin, Island of Ireland
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Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.