Food Service Assistant
Be part of something greater.
- Job reference: SDX/TP/1300019/164129
- Location: London
- Job type: Full Time - 37.5 hours per week
- Salary: £14.80 per hour plus Sodexo Benefits
- Closing date: 25 November 2026
About the role
Food Service Assistant
Shell Centre, Waterloo, London, SE1 7NA
Pay rate: £14.80 per hour
Hours: 37.5 hours per week
Working pattern: Monday to Friday
Additional benefits
- Free use of the on-site gym
- Free meals while on shift
- Extensive Sodexo employee benefits and development opportunities
About the role
Are you passionate about food, enjoy working with people and take pride in delivering excellent customer service?
We are looking for a friendly, enthusiastic and reliable Food Service Assistant to join our team at the prestigious Shell Centre in Waterloo, London.
You will play an important role in delivering a fantastic food service experience, supporting the preparation, presentation and serving of food and beverages while ensuring our customers receive a warm, friendly and professional service.
Working as part of a busy catering team, you will help maintain high standards of food quality, cleanliness, hygiene and customer satisfaction.
If you enjoy a fast-paced environment and take pride in making a positive difference to customers every day, we'd love to hear from you!
What you'll do
- Assist with the preparation, presentation and service of food and beverages, ensuring all products are served to the required standards.
- Provide a friendly, welcoming and professional customer experience, responding positively to customer requests, feedback and queries.
- Ensure food is prepared and handled safely, paying particular attention to allergens and customers' special dietary requirements.
- Replenish food, beverages and equipment throughout service, ensuring service areas remain fully stocked and presentable.
- Maintain excellent standards of cleanliness and hygiene, including the cleaning of utensils, equipment and work areas.
- Support stock control, minimise food waste and help identify opportunities to improve sales and service.
- Assist with the setup, service and clearing of hospitality functions and special events when required.
- Work collaboratively with colleagues, chefs and management to ensure smooth daily operations and a positive team environment.
- Follow all company and client policies, particularly those relating to health and safety, food hygiene, COSHH, fire safety and safe working practices.
- Attend relevant training and team meetings, and report any accidents, incidents, near misses or customer feedback to management.
What You'll Bring
Essential
- Previous experience in food service, catering, hospitality or a similar customer-facing environment.
- Experience handling and preparing food safely.
- Excellent customer service and communication skills.
- A friendly, positive and helpful approach.
- Good understanding of health and safety and food hygiene practices.
- Ability to work effectively as part of a team in a busy environment.
- High standards of personal hygiene, presentation and professionalism.
- A reliable and flexible approach to work.
Desirable
- Basic Food Hygiene Certificate.
- Experience working in an environment where food safety, compliance and service standards are essential.
Why Sodexo?
Working with Sodexo is more than a job; it's a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support.
- Extensive Employee Assistance Programme, including legal and financial advice and support with personal or work-related challenges.
- Access to a 24-hour virtual GP service.
- Sodexo Discounts Scheme, offering fantastic savings across popular big-brand retailers.
- Pension Plan to help you save for your future.
- Learning and development opportunities to support your career progression.
- Bike to Work Scheme.
- Enhanced Sodexo UK & Ireland benefits and leave policies.
- Free use of the on-site gym and free meals while on shift.
Ready to be part of something greater?
If you are passionate about food, enjoy working with people and want to be part of a fantastic team delivering great service every day, we'd love to hear from you!
Apply today and join our Sodexo team at Shell Centre!
Belong in a team, thrive in service.
Sodexo reserves the right to close this advert early if we receive a high volume of applications.
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KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
London, United Kingdom, SE1 7NA
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