Food Service Assistant

• Food Service Assistant
• £12.71 per hour
• 25 Hours Per Week
• Monday to Friday
• Location is Birmingham Woman's and Children's Hospital, Steelhouse Lane, Birmingham, B4 6NH

Check your local transport links here: Plan Your Journey | Traveline the destination you should input is B4 6NH

Please take the time to read the attached job description

Are you passionate about delivering great customer service and enjoy working in a fast paced food and retail environment?

We are looking for a friendly, reliable, and enthusiastic Food Service Assistant to join our team at Birmingham Children's Hospital. In this rewarding role, you will play an important part in preparing and serving high quality food, creating a welcoming experience for customers, and maintaining the highest standards of food safety and hygiene.

If you thrive as part of a team, enjoy interacting with people, and take pride in delivering excellent service, we'd love to hear from you.

What you’ll do:

• Support preparation of retail and food produce for daily service in line with specification
• Food storage and prep complying with Sodexo standards
• Maintain a safe working environment for staff and quests
• Maintain personal hygiene and uniform standards in line with Sodexo personal hygiene policy
• Deliver high standards of customer service standards, ensuring feedback and survey results
• Operation and Declaration of the till daily capturing all revenue
• Attend monthly Sodexo Great Training Program, annual appraisals and competency checks
• Maintain stock rotation in all store locations, minimising risk of waste or spoilage

What you bring:

• Previous food preparation and service experience
• Previous experience in a fast paced customer facing food/retail business
• Level 2 Food Safety preferable
• Good standard of literacy and numeracy
• Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
• Good time management and organisational skills
• Ability to work well under pressure
• Positive approach to learning in role and identifying own training needs as appropriate
• Self motivated
• Ability to work effectively as part of a team

What we offer

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice and personal support)
• Free health and wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme and volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of Onsite Food and FM Services, Benefits and Rewards Services and Personal and Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents and Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

File Downloads

• UK Rewards and Benefits Guide. 2025.pdf
• Food Service Assistant JD.pdf