De-escalation guard
Be part of something greater.
- Job reference: SDX/TP/2106002/155667
- Location: Manchester
- Job type: Full Time - 47 hours per week
- Salary: £13.91 per hour
- Closing date: 04 April 2026
About the role
Please note - age restriction applies for this position, so candidates must be over the age of 18+ and have a valid in date SIA license
- 47 hours per week
- Position 1: 09:00–19:30 (Mon–Thu), 09:00–17:30 (Fri)
Position 2: 10:00–20:30 (Mon–Thu), 09:00–17:30 (Fri) - £13.91 per hour
- Sodexo rewards and employee benefits
- Increased holiday allowance with service
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Plan Your Journey | Traveline - the destination you should input is M4 4AH
Job Introduction
Are you looking for a role where no two days are the same? As a De-escalation Guard at Redfern Building, Sadlers Yard, Manchester, M4 4AH you’ll play a crucial role in maintaining the safety and security of both the building and the people inside.
This site is a probation centre, meaning you'll regularly interact with ex-offenders and probation staff. Your presence will contribute to a safer environment and positively impact the lives of those you encounter.
What You’ll Do
- Welcome and assist staff, visitors, and contractors while ensuring strict adherence to security protocols.
- Maintain a safe and secure environment for all building users.
- Monitor CCTV, Access Control, and other security systems to detect and prevent security threats.
- Act as the first line of response to security incidents, system activations, and fault reports.
- Handle calls, relay messages, and provide clear guidance to staff and visitors.
- Conduct regular security patrols to ensure ongoing safety and compliance.
What You Bring
- Strong interpersonal skills, with the ability to engage professionally with staff, visitors, and local authorities.
- Must be 18 or older and hold a valid SIA License.
- Excellent communication and situational awareness.
- Previous experience in a similar role is preferred.
- Knowledge of security procedures and emergency response protocols.
- Due to the nature of the site, a full DBS clearance is required.
What We Offer
At Sodexo, you're more than just an employee—you’re part of a team that values you. We offer a supportive, purpose-driven environment where you can thrive, along with a range of benefits for you and your family:
- Wellbeing Support – Unlimited access to mental health resources, a free health app with 24/7 virtual GP services, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance options, and a retirement savings plan.
- Career Growth – Apprenticeships, training, and development opportunities.
- Additional Perks – Cycle to Work scheme, volunteering opportunities, flexible work, and full training with a protective uniform provided.
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Manchester, United Kingdom, M4 4AH
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