The Contract Delivery and Assurance Team Administrator will provide essential administrative support to the Performance Delivery Unit at HMP Bronzefield. Working closely with the Senior Administrator and reporting to the Contracts and Performance Manager, the role ensures the smooth day-to-day running of Contract Delivery and Assurance Team operations. The postholder will be responsible for maintaining accurate records, producing timely reports, supporting compliance activity, and ensuring all administrative processes are completed to a high standard in line with contractual and regulatory requirements.
HMP Bronzefield is a closed local prison and is the largest female prison in UK and Europe. We focus on delivering high‑quality, needs‑led services that support women to make positive and lasting changes. Our programmes promote rehabilitation and well‑being, and we care for around 14.5% of the national female prison population, including mothers with babies, young offenders, women on a range of sentence lengths, foreign nationals and those on remand. The prison includes multiple residential units, a healthcare centre, gym, library, workshops, visits hall, chaplaincy and kitchen.
Sodexo has a culture built on three hallmarks: Be Positive, Be Courageous and Be the Difference. We encourage people to be positive by creating hope and respect in every interaction, to be courageous by safely challenging behaviours that don’t support a positive environment, and to be the difference by taking actions that improve outcomes for those we support.
By living these hallmarks each day, you help build routines, rituals and behaviours that show what good looks like. You recognise and encourage the right actions, and you lead with intention - knowing every moment of connection counts.
Join Sodexo and be part of something greater.
You belong in a team where you can act with purpose and thrive in your own way.
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Provide day-to-day administrative support to the Performance Delivery Unit.
Maintain accurate records in line with Prison Service and organisational policies.
Produce timely and accurate weekly, monthly, and ad-hoc reports.
Support compliance activities including audits, inspections, and health checks.
Log, monitor, and track correspondence, complaints, and performance data.
Support information collation and communication with internal management teams and stakeholders.
Please see attached job description for further information regarding the role requirements
Strong organisational and planning skills with excellent attention to detail.
Proficient in Microsoft Office, particularly Excel.
Excellent time management and ability to meet strict deadlines.
Strong interpersonal and communication skills.
Self-motivated with the ability to work independently and as part of a team.
Experience or understanding of compliance, reporting, or administrative roles (ideally within a regulated environment).
EL2 MOJ Clearance and Enhanced DBS
You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.
For further details regarding our Sodexo benefits please see attached.
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
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