Catering Supervisor

Catering Supervisor

Full Time
37.5 hours per week
Monday to Friday, 7:30am – 3:30pm
€17.00 per hour
Opportunities for career development
Plus our Sodexo employee benefits package

North Wall Quay, North Wall, Dublin, D01F7X3

Lead exceptional hospitality and customer service

Sodexo is looking for an experienced and proactive Catering Supervisor to join our team at North Wall Quay.

This is a key role supporting the day-to-day delivery of hospitality services, with responsibility for coordinating bookings, supporting the team and ensuring consistently high standards of food quality, customer service and presentation.

You’ll work closely with management and the wider hospitality team to ensure customer requirements are met and every meeting, event and hospitality booking is delivered professionally and efficiently.

What you’ll do:

• Supervise and support the hospitality team, ensuring consistently high standards of food quality and customer service

• Coordinate meeting room and hospitality bookings, ensuring requests are managed efficiently and responded to promptly

• Support the day-to-day operation, including stock management and labour control

• Ensure customer requirements and expectations are consistently met and exceeded wherever possible

• Brief team members on hospitality bookings and events, ensuring everyone understands the required service standards

• Support the training and development of team members, providing refresher training where required

• Carry out regular checks of meeting rooms to ensure they are clean, tidy and correctly set up

• Ensure staff presentation, uniforms and professional standards are maintained

• Promote a positive, professional and can-do approach across the team

• Ensure food and beverage handling and storage complies with all relevant hygiene requirements

• Work closely with management and other teams to ensure a seamless hospitality service

• Support evening events when required

What you’ll bring:

• Previous experience in a hospitality, catering or similar supervisory role is essential

• Proven ability to deliver a high level of customer service in a professional environment

• Experience coordinating hospitality, meeting room or event requirements is desirable

• Strong organisational skills with the ability to manage multiple priorities

• Excellent attention to detail and a commitment to high service standards

• Good working knowledge of Microsoft Office, including Word, Excel and PowerPoint

• Excellent written and verbal communication skills

• Ability to work confidently both independently and as part of a wider team

• A self-motivated, flexible and proactive approach

• Professional presentation and a positive attitude towards customers and colleagues

What we offer:

• Training, development and career progression opportunities

• Full uniform and training provided

• 20 days annual leave, increasing with service

• 24-hour virtual GP service

• Employee Assistance Programme

• Company pension scheme

• Cycle to Work Scheme

• Eye care vouchers

• Access to Sodexo's wider employee benefits package

Please note: The role is primarily Monday to Friday, with occasional evening work required to support hospitality events and business requirements.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you. 

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Belong in a team, thrive in service.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications