Casual Matchday Kitchen Pass - Newcastle United Football Club

We’re experience makers

And food fanatics. And we’re hiring.

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.

Because at Sodexo Live! We’re so much more.

Be part of something greater.

This is an incredible opportunity to join our team at Sodexo Live! St James’ Park, Newcastle United Football Club for season 2026/27. Following on from our biggest season yet, we are looking to start the new upcoming season where we left off.

With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

We are looking for customer focused individuals, who want to be a part of something greater.

If this is you, apply to join our team now.

What you'll do

• Coordinate the smooth flow of food orders between kitchen and front-of-house teams during matchday service
• Ensure all dishes leaving the kitchen meet presentation, quality, and portion standards
• Organise and manage food tickets to maintain accurate and timely service
• Communicate clearly with chefs, runners, and hospitality staff to ensure efficient service delivery
• Check orders for accuracy before food is sent to kiosks, hospitality areas, or dining spaces
• Prioritise orders effectively during busy service periods to support kitchen efficiency
• Maintain cleanliness and organisation of the kitchen pass and surrounding service areas
• Monitor food holding times and ensure dishes are served promptly and at the correct temperature
• Assist with plating, garnishing, and final preparation of dishes where required
• Support stock replenishment of pass equipment, garnishes, sauces, and service items
• Follow all food hygiene, allergen, health & safety, and stadium procedures at all times
• Help resolve service issues quickly by liaising between kitchen and front-of-house teams
• Assist with opening and closing duties, including setup, cleaning, and equipment checks
• Work calmly and efficiently in a fast-paced, high-volume stadium catering environment
• Maintain professionalism and strong attention to detail throughout all service periods

What you'll bring

• Previous experience in a kitchen, food service, catering, or hospitality environment essential
• Strong organisational skills and ability to manage multiple orders during busy service periods
• Excellent communication skills with the ability to work closely with both kitchen and front-of-house teams
• Able to remain calm and efficient in a fast-paced, high-pressure stadium environment
• Strong attention to detail to ensure food quality, presentation, and order accuracy
• Good understanding of food hygiene, allergen awareness, and health & safety procedures
• Team player with a positive attitude and willingness to support colleagues where needed
• Reliable, punctual, and flexible to work evenings, weekends, matchdays, and large-scale events
• Ability to prioritise tasks and maintain service standards during high-volume operations
• Comfortable working in hot and busy kitchen environments for extended periods
• Willingness to learn and follow instructions from senior chefs and kitchen management
• Professional and composed approach when handling time-sensitive service demands