Business Centre Receptionist
Be part of something greater.
- Job reference: SDX/TP/1022707/163911
- Location: Liverpool
- Job type: Full Time - 37.5 hours per week
- Salary: £13.41 per hour
- Closing date: 18 November 2026
About the role
- 37.5 hours per week
- Monday - Friday
- Various Shift Patterns between 07:00 and 18:00
- £13.41per hour
Check your local transport links here: Plan Your Journey | Traveline – enter L2 0RD as your destination.
Are you passionate about delivering excellent customer service and creating a welcoming environment for everyone you meet? As a Business Centre Receptionist at HMRC Liverpool, you'll be the first point of contact for visitors, providing a friendly, professional and helpful welcome while ensuring the smooth day-to-day running of the reception area.
You'll play an important role in supporting the wider administration team, managing enquiries, maintaining effective communication and helping to create a safe, organised and positive environment for colleagues, clients and visitors alike. Your attention to detail, approachable manner and commitment to great customer service will help ensure everyone receives a positive experience.
What you'll do:
- Provide a friendly, professional welcome and deliver excellent customer service as the first point of contact for visitors and colleagues.
- Carry out general reception and administrative duties, including answering telephone calls, managing emails, filing and completing relevant paperwork.
- Manage meeting room bookings, prepare rooms for use and provide basic audio-visual (AV) support where required.
- Maintain a clean, tidy and welcoming environment, replenish supplies and assist with room setups and moving furniture.
- Provide support to the catering and mailroom teams when required, helping to ensure the smooth running of daily operations.
- Respond to customer queries, escalate issues where necessary, report maintenance concerns and follow all health and safety procedures.
What you bring:
- Strong customer service skills with a friendly and approachable manner.
- Good organisational and communication skills, with the ability to manage competing priorities.
- Ability to follow health and safety procedures and maintain a safe working environment.
- A team player who is also confident working independently and using their own initiative.
- Ability to complete tasks accurately and consistently to a high standard.
- Previous experience in a reception, customer service or similar role would be advantageous.
What we offer:
Working with Sodexo is more than just a job – it's an opportunity to be part of something bigger. You'll join a team that values your contribution, supports your development and empowers you to make a positive impact every day. In addition, we offer:
- Mental health and wellbeing support
- Employee Assistance Programme providing personal, legal and financial advice
- 24/7 virtual GP access and lifestyle rewards
- Discounts for you and your family
- Financial wellbeing tools and retirement planning support
- Cycle to Work scheme and a paid Volunteering Day
Ready to be the friendly face of our team? Apply today and take the next step in your career with Sodexo!
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KEY BENEFITS
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Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Liverpool, United Kingdom, L2 0RD
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